Readiness & Enablement Lead, SMB Sales

🕒 May 15

🏢🏡 San Francisco – Hybrid

💵 $239k - $265k / year

⏰ Full Time

🟠 Senior

🤑 Sales

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OpenAI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

OpenAI is a leading research organization and company dedicated to creating advanced artificial intelligence technology, with a strong emphasis on safety and ethical considerations. OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The company develops AI products like ChatGPT, which can assist users with tasks ranging from everyday requests to complex enterprise solutions. OpenAI also provides an API platform that integrates its AI models into various applications. The company is focused on innovation in AI and improving data analysis capabilities, while emphasizing safety and ethical governance of their systems.

📋 Description

• Build and scale global onboarding, readiness, and certification frameworks across SMB sales vendors, regions, and sales motions • Create role-based onboarding paths, knowledge checks, pass/fail standards, and ramp expectations for vendor sellers • Ensure vendor trainers can deliver readiness programs consistently and at scale • Design enablement for new products, pricing changes, process updates, and motion launches • Monitor ramp quality, certification performance, productivity curves, and early quality signals to identify risk early • Build dashboards, inspection mechanisms, and feedback loops that connect readiness to seller performance and quality outcomes • Partner with Vendor Managers, Sales Leadership, RevOps, Product, Program Management, and vendor leaders to diagnose and close execution gaps • Creating scalable knowledge systems and AI-enabled workflows that improve onboarding speed, knowledge retention, and readiness inspection

🎯 Requirements

• 8+ years of experience in sales enablement, readiness, onboarding, training operations, vendor enablement, or scaled commercial operations • Direct experience supporting outsourced sales teams, BPO environments, or large distributed sales organizations • Experience operating in software, SaaS, cloud, ads, or another high-velocity commercial environment • Proven ownership of onboarding, ramp quality, certification programs, and seller readiness outcomes • Strong understanding of sales funnel performance, quality frameworks, frontline coaching, and manager effectiveness • Executive presence, strong operational discipline, and the ability to influence vendor leaders and internal cross-functional stakeholders.

🏖️ Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.