Software Engineer, Internal Applications

🕒 June 9

🏢🏡 San Francisco – Hybrid

💵 $293k - $342k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenAI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

OpenAI is a leading research organization and company dedicated to creating advanced artificial intelligence technology, with a strong emphasis on safety and ethical considerations. OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The company develops AI products like ChatGPT, which can assist users with tasks ranging from everyday requests to complex enterprise solutions. OpenAI also provides an API platform that integrates its AI models into various applications. The company is focused on innovation in AI and improving data analysis capabilities, while emphasizing safety and ethical governance of their systems.

📋 Description

• Build frontend experiences that let employees request help, let agents gather context and take safe actions, and let human responders review, approve, or take over without losing the thread. • Reduce reliance on broadly privileged manual actions by replacing them with narrow, auditable, policy-aware automation. • Turn recurring technology support and administration problems into paved-path processes that can be completed consistently and, where appropriate, without a human in the loop. • Build agentic solutions that can understand tickets, gather context, execute safe actions, and escalate intelligently when automation is not enough. • Improve ITSM experiences across intake, routing, execution, handoff, and auditability. • Create reusable tools, APIs, and execution primitives that agents and operators can use safely across enterprise systems. • Design internal applications that pair strong frontend usability with robust backend systems, especially for complex operational tasks. • Partner closely with IT, Security, and business teams to identify where software can remove friction, reduce risk, and improve operational leverage. • Work with IAM and Security partners to ensure internal applications align with Zero Trust principles, RBAC expectations, and compliance needs. • Build backend foundations that support secure products across identity, ITSM, ticketing, and service integrations. • Strengthen monitoring, observability, and incident readiness for the systems behind these experiences. • Manage multiple initiatives while maintaining a high bar for usability, implementation quality, and operational follow-through.

🎯 Requirements

• Strong experience building production software across both frontend and backend layers, with particular strength in modern frontend development. • Experience designing interfaces for complex operational products, internal tools, or case-management systems. • A track record of turning ambiguous operational problems into clear, usable products or systems. • Solid backend engineering fundamentals in API design, data modeling, integrations, and system reliability. • Experience building internal platforms, support tooling, automation systems, or operational products. • Interest in agentic systems, ITSM, enterprise administration, or software that reduces manual operational burden. • Strong judgment around security, access boundaries, and designing systems that constrain risky actions rather than simply making them easier. • Excellent stakeholder management skills and ability to work cross-functionally with IT, Security, and business teams. • Clear and concise communication skills to explain technical concepts to both technical and non-technical audiences. • A self-starter with strong analytical and problem-solving skills.

🏖️ Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend to fuel your professional growth • Daily meals in our offices, and meal delivery credits as eligible • Relocation support for eligible employees • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.