Strategic Accounts Manager – Business Development

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Drive business development, build strong client relationships, and accelerate revenue growth • Own the full enterprise lifecycle for accounts, including securing new business, initial onboarding, workflow configurations, and ongoing account management • Schedule and conduct regular client meetings, address concerns, and identify upselling and cross-selling opportunities • Translate client workflows into ideal platform settings and provide expert guidance to stakeholders • Serve as the primary point of contact for client issues and coordinate timely resolution and escalation • Identify, facilitate, and close upselling and cross-selling opportunities • Work toward meeting or exceeding sales and revenue targets • Deliver tailored training and demonstrations of new products • Partner with product and development teams on technical onboarding and optimization • Coordinate execution of new agreements, addendums, and renewals with Legal • Analyze competition to maximize customer retention • Work closely with Product Owners, Business Development, and Management; report to the Director of Business Development

🎯 Requirements

• 5+ years of customer-relations focused or industry-related experience • Bachelor's degree in logistics, business, or related field or equivalent professional experience • Superior communication and presentation skills • Ability to adapt and thrive in a fast-paced environment • Proficiency in Google Workspace (nice to have) • User experience with RDN (Recovery Database Network) or other SaaS platforms (nice to have) • Experience using HubSpot or other CRM software (nice to have) • Background in financial services, automotive finance, or recovery industries (nice to have)

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement