Sales Operations Manager – Channel & Partnerships

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $135k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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OpenSesame

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

OpenSesame is a company that specializes in providing comprehensive online training solutions for businesses across various industries. It offers a robust marketplace of courses that cater to numerous training needs such as compliance, leadership, management, diversity, equity, inclusion, wellness, and technology. OpenSesame focuses on integrating seamlessly with existing tech stacks and provides tools and expert guidance to help businesses craft skill-building paths tailored to their specific goals. Since 2011, OpenSesame has been dedicated to unlocking the potential of employees around the globe by closing critical skill gaps and enhancing workplace training programs.

📋 Description

• Partner with Strategic Partner Managers, Partner Development, the Partner Program Manager, Revenue Operations, Sales, Finance, Business Systems, Legal, Enablement, Marketing, and Product to improve partner operations • Audit and improve partner lead submission, routing, attribution, opportunity management, handoffs, reporting, and quote-to-cash processes • Assess adoption and utilization of Euler, Crossbeam, Salesforce, Gong, Looker, ZoomInfo, Clay, and related GTM systems • Deliver current-state assessments with prioritized quick wins and longer-term operating improvements • Refine partner lead and opportunity workflows to improve routing accuracy, attribution, pipeline visibility, and accountability • Establish standards for partner lead submission through Euler, including required fields, SLAs, review processes, ownership, and follow-up expectations • Improve Crossbeam usage for account mapping, overlap analysis, co-sell opportunities, partner prioritization, and joint pipeline visibility • Build and maintain reporting for Partner Sales Managers, Partner Development, Partner Program leadership, Sales leadership, Finance, and Revenue Operations • Partner with Business Systems, Analytics, and Enablement to scope, test, and roll out system and workflow improvements • Identify and implement automation and AI-enabled workflows to reduce manual work, improve data quality, summarize performance, and surface pipeline risk • Own operational visibility across partner-sourced, partner-influenced, reseller, OEM, referral, and co-sell pipeline • Operationalize partner attribution rules and rules of engagement • Analyze partner performance, partner fit, source quality, deal velocity, conversion, attribution, partner profitability, and revenue contribution • Support partner QBRs, business reviews, annual planning, and performance discussions with data-backed insights • Support Partner Program, Partner Development, and Partner Sales Managers with program infrastructure, partner prioritization, account visibility, pipeline insights, and process clarity • Improve quote-to-cash operations and visibility into discounts, reseller margins, referral fees, OEM terms, payment obligations, and revenue recognition considerations • Translate business needs into requirements for process, reporting, systems, and enablement improvements

🎯 Requirements

• Proven examples demonstrating the ability to perform the role, build systems, drive alignment, and create impact at scale • Experience improving partner-sourced, partner-influenced, reseller, OEM, referral, and co-sell operations • Ability to diagnose process friction and improve tool adoption, ownership, attribution, data quality, and workflows • Strong business partnership and manager-level judgment • Analytical depth and ability to turn messy data into actionable insights • Ability to influence change through process, data, systems, automation, and AI-enabled workflows • Experience with Euler, Crossbeam, Salesforce, Gong, Looker, ZoomInfo, Clay, and related GTM systems • Ability to analyze partner pipeline, conversion, sales cycle, win rates, deal velocity, source quality, attribution, account overlap, and revenue contribution • Ability to work cross-functionally with Sales, Marketing, Customer Success, Partners, Finance, Legal, Enablement, Product, Business Systems, and Revenue Operations • Ability to travel up to 15 days per year; senior management and leadership teams may travel up to 35 days • Must be based in the United States

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible PTO • 401(k) matching • Incentive stock options (ISOs) • Volunteer time off • Employee Resource Groups • Generous professional development program • Dedicated annual time off for learning and growth • Hands-on AI training with clear guardrails • Remote-first work arrangement • Mandatory all-company meetings several times a year • Required team travel as necessary