Senior Manager, eCommerce Sales Growth

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Direct day-to-day operations across direct-to-consumer websites and shopping cart experiences • Ensure pricing, promotional execution, merchandising consistency, and operational excellence across the Consumer Direct channel • Monitor channel health and key performance metrics and resolve operational or customer experience issues • Drive digital merchandising strategies to improve conversion rates, average order value, and customer engagement • Collaborate with Marketing and Creative teams to optimize on-site content, landing pages, and promotional messaging • Support promotional campaigns, new product launches, and seasonal selling events • Analyze channel, customer, and product-level performance to identify growth opportunities and business risks • Monitor competitor activity, emerging trends, and industry developments • Support forecasting, performance reporting, and business reviews • Partner with CRO, UX, and Web teams on usability testing, user research, experimentation, personalization, and optimization programs • Conduct user experience and quality assurance reviews to resolve conversion and customer satisfaction friction points • Optimize search functionality, site navigation, checkout flows, and overall digital experiences • Establish the Consumer Business Unit AI Discovery strategy across search engines, AI assistants, and emerging AI-powered discovery platforms • Improve digital discoverability through content optimization, structured data, entity development, authority building, and technical website enhancements • Define business requirements for platform enhancements, system integrations, product launches, and process improvements • Establish and maintain SOPs, governance models, and scalable operational processes • Build partnerships across Marketing, Sales, Product, Engineering, Finance, IT, and Customer Support • Troubleshoot operational and technical issues affecting customer experience, website performance, or revenue • Identify automation opportunities and leverage AI, analytics, and emerging technologies to improve productivity, reporting, decision-making, and workflows

🎯 Requirements

• 8+ years of hands-on experience in Consumer eCommerce (DTC) sales, user experience, and conversion optimization • Superior analytical skills and ability to collaborate with data teams to derive actionable insights • Expertise in web analytics tools, user behavior analysis, funnel analysis, and site performance tracking • Excellent communication skills, including conveying technical and complex information to stakeholders and executive leadership • Ability to translate data and insights into clear business recommendations and action plans • Ability to balance revenue growth, operational efficiency, and long-term business objectives • Strong business judgment and ability to identify, prioritize, and articulate high-impact initiatives • Experience with SaaS models/subscription products required • Passion for staying informed on eCommerce, AI, and technology trends

🏖️ Benefits

• Variable and commission compensation opportunities for eligible roles • Vacation entitlement • Paid time off • Comprehensive benefits package supporting physical, emotional, and financial wellbeing • Reasonable accommodation during the application or recruiting process