Senior Ecommerce Manager – Post-Purchase

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grüns

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🧘 Wellness

🍽️ Food & Beverage

🏥 Healthcare

Wellness • Food & Beverage • Healthcare

Grüns is a wellness and fitness company that aims to make healthy eating enjoyable and accessible. The company transforms traditional greens supplements, which often have an unappealing taste, into delicious, snackable products that customers can look forward to consuming. With a variety of ingredients that support numerous health benefits, Grüns positions itself as a convenient solution for meeting nutritional needs.

📋 Description

• Own customer performance and engagement after purchase, including cancellation flows, order management, loyalty, and referral experiences • Build post-purchase features end to end from customer research and UX design through launch • Partner with the Retention team, Engineering, and Data on feature development • Own analytics reporting on engagement and features • Identify leading indicators of feature usage and their relationship to retention • Own upsell, cross-sell, and retention metrics, with emphasis on price modeling, price positioning, and testing • Help members discover and build custom Grüns nutrition packs across the product lineup • Build a repeatable, scalable post-purchase testing function

🎯 Requirements

• 3–7 years of product management, Ecom, or retention-focused work • Preferably experience at a DTC company or a company delivering digital experiences as part of its core service • Proficiency with Claude Code and Claude Design or similar AI-assisted workflows across ideation, design, copy, and build • Deep experience with analytics and retention reporting, such as GA4, Heap, or a retention/cohort platform • Ability to partner with engineers on APIs, backends, or queues • Deep knowledge of customer research and UX design methods • Experience with price modeling, price positioning, and a pricing/testing platform such as Intelligems

🏖️ Benefits

• Bonus • Comprehensive benefits package • Strong benefits coverage for employee and family • Generous PTO • Free Grüns products • Wellness and health-and-well-being perks • Fully remote work environment • Biannual company off-sites • Career growth opportunities