eCommerce Fulfillment Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $78k - $88k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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JuneShine

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🏥 Healthcare

🏨 Hospitality

🍽️ Food & Beverage

💰 $24M Series B on 2021-11

Healthcare • Hospitality • Food & Beverage

JuneShine is a company that specializes in brewing and selling organic hard kombucha and kombucha spirits with a modern twist. They offer a variety of flavors that are gluten-free and made with real fruit juice and organic ingredients. Their products are designed to be low in sugar and free of artificial ingredients, providing a natural and refreshing beverage option. In addition to alcoholic kombucha, they also produce a traditional, non-alcoholic kombucha. With a focus on honest ingredients and sustainable practices, JuneShine provides customers with convenient and flavorful drink options. The company is also involved in community events and has a number of brand ambassadors who align with their lifestyle and values.

📋 Description

• Manage day-to-day relationships with 3PL partners and lead weekly customer-experience meetings • Monitor daily DTC order flow across 3PL nodes to ensure orders are picked, packed, and shipped within SLA • Track and resolve fulfillment exceptions, including backorders, mis-picks, damaged inventory, and shipping delays • Issue and track billbacks up to $50,000 when appropriate • Track inbound shipments, inventory levels, product SKUs, and packaging/merchandise across fulfillment nodes • Flag shortages, risks, and real-time needs across teams • Coordinate fulfillment readiness for new product launches, including SKU setup, packaging specifications, 3PL onboarding, promotions, and test orders • Support kitting and bundle fulfillment and create supporting SOPs • Support Procurement in evaluating cost-effective packout options, box sourcing, and test shipments • Coordinate weekly allocation calls with Marketing and drive operational next steps • Partner with Customer Service to resolve order-level issues and communicate with Stord • Support peak-season and promotional volume planning with Logistics, Marketing, and Demand Planning • Report fulfillment performance metrics and conduct monthly audits of 3PL issues • Analyze recurring fulfillment issues and recommend corrective actions and process improvements • Maintain existing fulfillment SOPs and create new SOPs as processes change • Make day-to-day DTC fulfillment decisions with 3PL partners • Perform other related duties and special projects as assigned • Report to the Sr. Logistics Manager

🎯 Requirements

• Must reside in the United States • 21 years of age or older at the time of application • 4+ years of experience in e-commerce operations, fulfillment, logistics, or supply chain • Experience working directly with 3PL partners in a DTC or e-commerce environment; any product category is acceptable • Hands-on experience with a WMS or 3PL portal and a DTC order management platform (e.g., Shopify) • Working proficiency in Excel or Google Sheets, including lookups, pivot tables, and basic reporting • Availability to respond to urgent business matters outside standard business hours when necessary • Fulfillment experience in beverage, CPG, or regulated products is nice to have • Experience managing kitting or bundle SKUs is nice to have • Experience supporting both DTC and wholesale fulfillment channels is nice to have

🏖️ Benefits

• Unlimited Paid Time Off • Paid sick leave in accordance with state and local laws • Healthcare coverage: up to 90% company contribution for employees and 25% for dependents • Voluntary vision, dental, and accidental plans • 401(k) with up to 4% company match • Free financial coaching • Student loan match support • 529 education savings accounts • 12 weeks of paid Equal Parental Leave • $500 Baby Bonding Bucks • Sustainable baby gift • Dedicated parental leave support, including a personalized dashboard, full pay transparency, and a specialist to handle every logistical detail • Product and soft goods discounts & perks • Flexible hours • Let My People Go Surfing book provided to every new hire on day one