Full Time – Client Services Account Manager

Job not on LinkedIn

🕒 June 2

🐊 Florida – Remote

🐊 Florida – Remote

💵 $40k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Optic Marketing Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Marketing

Optic Marketing Group is a premier full-service marketing agency focused on helping businesses shape their visual identity through effective marketing strategies. The company excels in web design and development, SEO services, PPC marketing, and social media strategy. By tailoring their approach to each client's specific goals and audience, they strive to convert potential leads into actual business opportunities, ensuring their clients stand out in a competitive landscape.

📋 Description

• Acts as the main point of contact for assigned clients • Responsible for monitoring and assisting with the implementation and execution of client marketing campaigns after an account is sold • Provide regular database maintenance to ensure CRM accuracy and the ability to pull data quickly • Collaborate with internal teams to fulfill client requests and campaigns accurately and in a timely manner • Investigate and resolve client concerns • Communicate professionally, accurately, clearly, and courteously with clients and internal teams • Maintain a high level of client retention year-over-year • Conduct regularly scheduled reporting calls with each client to deliver campaign performance data in an easy-to-understand format • Keep accurate records of all client correspondence in our CRM system (currently ClickUp) • Assist the internal team with the communication of strategy for each assigned account (PPC, SEO, Marketing Automation, Social Media, Website Development, Mass Media, etc.)

🎯 Requirements

• 3-5 years of marketing account management experience required • Must be familiar with digital marketing (Websites, SEO, PPC, Social Media, etc.) and Mass Media (Radio, TV, Billboards, etc.) • Engaged as a continuous learner with evidence of striving to be a high performer in any role • Strong evidence of listening skills, verbal communication, and professional writing style • Technologically savvy with the ability to use multiple internet and software platforms to perform duties • General understanding of digital marketing reporting and a passion for analyzing metrics • Phenomenal time management skills

🏖️ Benefits

• Medical, dental, and vision insurance coverage options • Paid Life Insurance & A D & D Insurance • Work from home • Flexible work schedule • Quarterly whole-office team-building events • Top-of-the-line technology to get work done • Paid Vacations and 19 Paid Holidays • Paid Birthday Off • ½ day every Friday • Commission opportunity for all employees • Annual education budget • Quarterly paid volunteer days • Monthly health and wellness benefit • Christmas Bonus