First Student
10,000+ employees
Founded 1999
🚗 Transport
📚 Education
🤝 B2B
Transport • Education • B2B
First Student is the largest passenger transportation company in North America, providing busing, transportation, and maintenance services to school districts and the general public across the United States and Canada. With over 61,000 employees and 545 locations, the company operates in 43 states and 8 Canadian provinces, transporting 5. 5 million children to and from school daily, which amounts to over 1 billion student trips annually. Founded over 100 years ago and based in Cincinnati, Ohio, First Student prides itself on its commitment to safety, diversity, and career opportunities, offering roles ranging from drivers and mechanics to corporate positions.
Client Services Representative II
🕒 May 28
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First Student
10,000+ employees
Founded 1999
🚗 Transport
📚 Education
🤝 B2B
Transport • Education • B2B
First Student is the largest passenger transportation company in North America, providing busing, transportation, and maintenance services to school districts and the general public across the United States and Canada. With over 61,000 employees and 545 locations, the company operates in 43 states and 8 Canadian provinces, transporting 5. 5 million children to and from school daily, which amounts to over 1 billion student trips annually. Founded over 100 years ago and based in Cincinnati, Ohio, First Student prides itself on its commitment to safety, diversity, and career opportunities, offering roles ranging from drivers and mechanics to corporate positions.
📋 Description
• Main point of contact for clients regarding routing, student information, school schedules • Manage compliance and scheduled trips with drivers • Generate and review reports on trip counts and billing concerns • Build and maintain client relationships
🎯 Requirements
• High level of customer service communication and care • Ability to manage day-to-day scheduled trips • Experience in handling escalated situations • Bilingual speaking skills for specific roles
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Drug-free workplace
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