Behavioral Health Medical Assistant

🔥 0 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

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Optima Medical

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🏥 Healthcare

👥 B2C

Healthcare • B2C

Optima Medical is an Arizona-based medical group providing personalized primary and specialty healthcare services. The organization operates roughly 35 locations across Arizona and Nevada, with 150+ medical providers caring for more than 250,000 patients. Optima focuses on preventive care and improving community health—summarized by its mission “Live Better, Live Longer”—and offers a full spectrum of services including primary care, cardiovascular health services, behavioral health, in-house lab testing, imaging, chronic disease management, and other specialty health services.

📋 Description

• Prepare patients for virtual appointments by confirming demographics, medications, and visit details • Obtain and document patient health information, including behavioral health screening tools • Conduct safety assessments for suicidality and crisis intervention as needed • Support psychiatric providers during telehealth visits with documentation and coordination • Accurately maintain patient records and manage workflows within eClinicalWorks (eCW) • Assist with medication refills, lab orders, prior authorizations, and pharmacy communication • Coordinate follow-up appointments, conduct appointment reminders, referrals, and care coordination • Manage a cancellation list to ensure provider's schedules are full • Provide patient education and ensure timely communication regarding care plans • Accept incoming calls and respond to text messages from our main line

🎯 Requirements

• Certified or Registered Medical Assistant (CMA/RMA) required • 1+ year of experience in behavioral health, telemedicine, or outpatient primary care preferred • Proficient in eClinicalWorks (eCW) EMR system preferred • Strong communication, empathy, and organizational skills • Ability to multitask and work independently in a remote environment • Must reside in NV • Must have HS diploma or GED equivalent

🏖️ Benefits

• Substantial growth opportunities • Leadership and mentoring • Resources to further career • Fun work environment (events, holiday parties) • Benefits (medical/vision/dental/401k/paid holidays) • Supportive and positive work environment

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