Field Service Engineer

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $60k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Optos

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1992

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Grant on 2020-09

Healthcare • Consulting • Healthcare Insurance

Optos is a company that specializes in providing innovative technologies and services aimed at enhancing clinical customer service and improving healthcare outcomes. They are involved in various business areas including field services, finance, human resources, IT, manufacturing, marketing, product management, quality and regulatory compliance, research & development, sales, and supply chain management. Optos aims to connect professionals within the healthcare community and offers opportunities for career development and networking.

📋 Description

• Provide field service support to Optos customer base • Install, repair, perform preventive maintenance, and retrofit Optos instrument products • Plan installation of new customer sites by liaising with the in-house field support team and conducting pre-installation conference calls with customers • Support customers on the operational aspects of instruments, equipment, and software • Install and maintain wired computer networks • Complete and submit regulatory and company-required documentation • Provide remote diagnosis/repair support when needed • Relay recurring field failures and quality issues to internal support specialists • Ensure repair parts are on site and complete related CRM transactions thoroughly and promptly • Test repaired instruments in all operating modes per specification • Train customers in the use and care of Optos instrumentation • Represent Optos at technical shows and exhibitions as required • Support marketing shows when required

🎯 Requirements

• Hands-on experience with electronics, networking, complex instrumentation, military service, or medical devices experience preferred • Strong troubleshooting skills across mechanical, electrical, software, network, and instrumentation issues • Experience with software installation, network integration, and Microsoft Office applications • Ability to interpret technical documents, schematics, service procedures, and work instructions • Clear written, verbal, and customer-facing communication skills • Effective time management, adaptability, teamwork, and ability to perform under pressure • Valid driver’s license • Up to 70% domestic travel and overnight trips; potential for international travel • Ability to lift/lower/carry/push/pull 1-50lbs frequently and 50-100lbs occasionally • Manual dexterity of arms, hands, and shoulders to push/pull/grasp equipment/tools • Ability to work in tight spaces

🏖️ Benefits

• Highly competitive compensation and benefits package • Participation in the Field Service Incentive plan