Field Installation Technician

🔥 14 hours ago

🌪️ Oklahoma, Texas – Remote

🌪️ Oklahoma – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ORBCOMM

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

ORBCOMM is a technology company specializing in the Internet of Things (IoT) solutions, providing telematics and connectivity services across various industries. With a focus on transportation, maritime, and heavy industry, ORBCOMM enables real-time visibility, monitoring, and management of assets through satellite and cellular communication. Their offerings include fleet management solutions, container tracking, and specialized services for agriculture and natural resources, aiming to enhance operational efficiency and safety for their clients.

📋 Description

• Perform field installations across ORBCOMM’s telematics, in-cab, and related hardware solutions • Support pilot programs, large-scale deployments, and product rollouts • Ensure installations meet project timelines, service expectations, standards, and best practices • Deliver hands-on training to customers, partners, and third-party installers • Demonstrate installation procedures, product functionality, and troubleshooting techniques • Provide on-site and remote technical support during and after installations • Diagnose and resolve hardware, wiring, connectivity, and installation-related issues • Escalate and collaborate with internal teams to resolve customer issues • Maintain installation records, field reports, and supporting documentation • Assist with developing, reviewing, validating, and improving installation guides and technical materials • Identify improvements to installation processes, tools, and documentation • Partner with Engineering and Product teams on new hardware introductions and product enhancements • Provide field feedback to improve products, installation methods, and customer experience • Communicate regularly with Field Services, Customer Success, Engineering, and other internal stakeholders • Report to the Field Installation Team Lead • Travel approximately 80%

🎯 Requirements

• 3–5+ years of experience in field installation, telematics, fleet technology, or a related technical field • Hands-on experience with in-cab systems, telematics devices, fleet technology, or similar hardware solutions • Strong mechanical aptitude and attention to detail • Experience reading and interpreting technical installation documentation and wiring diagrams • Ability to troubleshoot hardware, wiring, and connectivity issues • Experience working in field environments, including vehicles, depots, and customer locations • Strong verbal and written communication skills • Ability to train, coach, and support customers, partners, or installers • Proficiency with Microsoft Office applications, including Excel and Word • Strong organizational skills and ability to manage multiple priorities • Ability to work independently while collaborating effectively across teams • Ability to lift, carry, push, and pull up to 50 lbs (23 kg) regularly • Ability to work in and around trucks, trailers, refrigerated units, and heavy equipment • Ability to bend, kneel, crouch, crawl, reach, and climb while performing installations and troubleshooting • Ability to work in tight or confined spaces • Ability to use hand and power tools safely and effectively for extended periods • Ability to stand, walk, and perform physical work for prolonged periods • Ability to work indoors and outdoors in varying weather and environmental conditions • Ability to climb ladders and safely access installation locations at various heights • Ability to travel frequently • Valid driver's license and ability to operate a motor vehicle • Preferred: Experience using mobile installation applications or field service tools • Preferred: Familiarity with creating training materials, instructional content, or installation documentation • Commitment to quality, safety, accountability, and continuous improvement • Ability to leverage AI-enabled tools and automation • Commitment to continuous learning in digital and AI literacy

🏖️ Benefits

• Health and wellness coverage • Paid time off • Retirement or savings programs • Flexible work arrangements • Insurance coverage • Lifestyle perks • Employee discounts • Accessibility accommodations throughout the selection process