Account Representative

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $42k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Orbia

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

⚡ Energy

📡 Telecommunications

💰 $1.1G Post-IPO Debt - Orbia on 2025-04

Manufacturing • Energy • Telecommunications

Orbia is a purpose-driven, global materials and infrastructure company that develops and manufactures specialty polymers, fluorinated and energy materials, and connectivity infrastructure to address global challenges such as food and water security, decarbonization, and information access. Its business groups include Polymer Solutions (Alphagary), Connectivity Solutions (Dura-Line), and Fluor & Energy Materials, and it supplies components and systems for data centers, medical inhaler propellants (Zephex® 152a), irrigation and water management, and other industrial applications. Orbia reported approximately $7. 6 billion in sales and $1 billion in EBITDA for 2025 and emphasizes sustainability, innovation, and global impact in its strategy.

📋 Description

• Serve as the primary point of contact for assigned customer accounts, focusing on Hyperscale Accounts • Respond to customer inquiries and provide outstanding service • Prepare and manage quotes, pricing, and purchase orders • Process customer orders in SAP and monitor order status • Coordinate with Sales, Production, Shipping, Planning, and Finance teams • Communicate shipment updates, delays, and order changes • Resolve pricing discrepancies, complaints, returns, and credits • Maintain accurate customer account records and reporting • Support sales activities and monitor account performance

🎯 Requirements

• High school diploma or equivalent • Basic math and reading comprehension skills • 3+ years of customer service, account management, inside sales, or order management experience • 3+ years of experience handling customer inquiries, quotes, pricing, purchase orders (PO), and shipment tracking • Strong communication and relationship-building skills • High proficiency with Microsoft Office (Excel, Outlook, Word, Teams) • Ability to multitask and prioritize in a fast-paced environment • Strong problem-solving and analytical skills • SAP experience, ERP or CRM experience; Salesforce highly preferred • Manufacturing, distribution, industrial, telecommunications/data communications, or related industry experience preferred • Successful completion of pre-employment background check and drug screening • Must be eligible to work in the United States, as indicated by the US location and USA benefits context

🏖️ Benefits

• Remote opportunity • Collaborative and supportive team environment • Career growth and development opportunities • Exposure to multiple business functions • Healthcare coverage • USA 401(k) retirement savings plan • Paid company holidays • Paid vacation time • Paid sick time • Parental leave • Short- and long-term disability leave • Education reimbursement • Employee assistance program • Short- and long-term incentive compensation may be included • Pre-employment background check and drug screening