Specialty Pharmacy Program Analyst

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🔥 1 hour ago

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Logo of Orsini - Rare Disease Pharmacy Solutions

Orsini - Rare Disease Pharmacy Solutions

201 - 500 employees

Founded 1987

🏥 Healthcare

💊 Pharmaceuticals

📦 Logistics

Healthcare • Pharmaceuticals • Logistics

Orsini is a specialty pharmacy and rare-disease focused pharmacy solutions provider. The company partners across patients, providers, biopharma and payors to support complex therapy programs and simplify patient access to therapies. Its offerings include specialty pharmacy services, patient services hub, third‑party logistics, home infusion and nursing, and an ORBIT technology / real-world data platform; it also serves as a contracted specialty pharmacy for therapies such as Gilead’s Hepcludex (bulevirtide).

📋 Description

• Provide concise and accurate patient status information from system and/or via collaboration with other team members to assigned manufacturers. • Collaborates with internal SPP teams or team members to expedite patient processing as needed. • Identify, investigate, and resolve escalated issues and cases related to complex reimbursement. • Serves as point of contact to manufacturer field reps, MD offices, and/or patients for all assigned orders. • In conjunction with Program Manager, leads weekly (or more or less frequently as needed) calls with manufacturer. • Perform manufacturer-specific enhanced services such as specialized welcome calls or contractual timed patient calls directed by Program Manager/Therapy Team Manager • In collaboration with program manager, identify patients with potential for a delay in initial or refill shipment and create strategy to expedite or escalate situation to management as necessary. • Attend scheduled manufacturer, program manager and therapy team meetings. • Prepare and/or review internal reports for assigned therapy and manufacturer as requested.

🎯 Requirements

• Bachelor’s degree required with a minimum of 5 years of relevant experience, preferably in specialty pharmacy. • In lieu of a degree, 8+ years of directly related experience will be considered. • Must have experience working in manufacturer settings and/or with manufacturer account representatives. • Ability to collaborate effectively with a diverse customer base - including MD office staff, and patients - is strongly preferred. • Excellent verbal and written communication skills • Intermediate knowledge of Microsoft Excel

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401k with employer match • Accident & Critical Illness Life Insurance • PTO, Holiday Pay, and Floating Holidays • Tuition Reimbursement

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