Staff Software Engineer – Product Platform Team

🕒 May 14

🇺🇸 United States – Remote

💵 $200k - $250k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Orum

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

Orum is an AI-powered live conversation platform designed to enhance the efficiency and success of sales teams globally. It supports calling into over 160 countries with multi-language AI detection, enabling sales reps to automate outbound calling, find better leads, and engage in more live conversations. Orum provides a comprehensive suite of products including dialers, salesfloor opportunities, coaching, analytics, and integrations with platforms like HubSpot and Salesforce. Its mission is to enable sales teams to increase productivity, streamline operations, and drive more revenue, all while ensuring data protection and privacy adherence.

📋 Description

• Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration—operating across Node/TypeScript backends and React frontends. • Lead architecture and system design for real-time, high-volume workflows (e.g., call routing on an event-driven SIP softswitch, UI over WebSockets, streaming audio for speech recognition). • Author clear technical design docs, set standards for code quality, testing, performance, and observability, and ensure designs scale simply as we grow. • Collaborate cross-functionally with PM, Design, and other engineers to translate ambiguous requirements into intuitive, performant experiences; make crisp trade-offs and document decisions. • Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship and clarity. • Improve developer experience (DevEx) and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices across teams. • Participate in on-call and help uphold operational excellence for the areas you own.

🎯 Requirements

• 8+ years of professional software engineering experience, including demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery). • Proven track record owning products/features through the full lifecycle—from discovery to deployment and iteration. • Expertise with TypeScript/Node.js and modern frontend frameworks (e.g., React), plus strong SQL fundamentals with an RDBMS such as PostgreSQL. • Depth in distributed systems or real-time application patterns (e.g., WebSockets/streaming/PubSub), and performance optimization across the stack. • Strong product mindset and communication: you simplify complexity, align stakeholders, and connect technical decisions to user and business impact.

🏖️ Benefits

• Flexibility to work anywhere in the U.S. • Flexible Vacation Policy. • Orum Days Off (first Friday each month, two weeks off at year end, and additional observed holidays). • 90% coverage for employees and dependents for medical, dental, and vision. • Online behavioral health and virtual healthcare options. • Parental leave with quota relief. • Life Insurance and AD&D coverage. • 401(k) savings plan. • Meaningful stock options. • $1,000 equipment reimbursement (yours to keep). • Company retreats and meetups to connect in person. • Company ERG — Women of Orum (WOO).