Network Operations Analyst – System Integration

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐 Network Operations

👻 Ghost score 25%

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Logo of OSC Global

OSC Global

1 - 10 employees

Founded 2025

🔒 Cybersecurity

Cybersecurity

OSC Global is an IT, cybersecurity, and professional services leader uniting mission-driven expertise and cutting-edge technology to protect companies worldwide. Through our companies and platforms, we deliver secure, resilient solutions that safeguard the future.

📋 Description

• Monitor and support enterprise infrastructure and services, including networks, servers, databases, storage, applications, and websites • Manage service outages and degradations through incident detection, ticket management, escalation, communication, and recovery coordination • Plan and execute Authorized Service Interruptions (ASI) while minimizing operational impact • Investigate incidents, analyze test results, perform root cause analysis, and validate corrective actions • Design, execute, and document integration, end-to-end, regression, and automated testing activities • Validate system functionality, data flows, APIs, and system-to-system interoperability • Maintain, troubleshoot, and improve monitoring tools, dashboards, and automated testing capabilities • Track and document defects, testing results, operational events, procedures, and recovery actions • Collaborate with developers, engineers, product owners, and support teams to resolve issues and ensure operational readiness • Participate in Agile activities and support continuous process improvement initiatives • Support a U.S. Government customer and critical IT systems and services • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent • Three (3) or more years of experience in Network Operations, Systems Integration Testing, IT Operations, or a related technical field • Experience monitoring systems, troubleshooting issues, and supporting operational processes • Experience performing integration, system, or end-to-end testing • Experience working within Agile environments and utilizing tools such as Jira or Azure DevOps • Active Secret Security Clearance • Must be able to pass a pre-employment background check • Must be a U.S. Citizen • Knowledge of IT operations, service monitoring, incident management, and systems integration testing principles and practices • Understanding of infrastructure, networking, system architecture, and system-to-system interactions • Experience troubleshooting technical issues, analyzing logs, identifying root causes, and validating resolutions • Familiarity with automated testing concepts and scripting/programming languages such as Python, Java, C#, .NET, or Node.js • Working knowledge of Agile methodologies and tools such as Jira or Azure DevOps • Strong ability to produce clear technical documentation and follow established change management and configuration management procedures • Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint, as well as industry-standard collaboration and ticketing tools • Ability to manage sensitive and confidential information with professionalism and discretion • Physical ability to work in confined rack spaces and perform the listed physical duties • Preferred: Associate's degree in Information Technology, Computer Science, Engineering, or a related field • Preferred: Experience supporting Network Operations Center (NOC) environments • Preferred: Experience with enterprise monitoring tools and automated testing frameworks • Preferred: Experience supporting government or mission-critical environments • Preferred: CCNP certification • Preferred: Valid CompTIA Security+ certification • Preferred: Active Secret Clearance or higher

🏖️ Benefits

• Paid holidays • Paid time off • 401K with employer match • Dental insurance • Vision insurance • Health insurance plans • Life benefits • Disability benefits • Reasonable accommodations according to applicable state and federal laws

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