Senior Specialist, Issue Management

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $67.8k - $80k / year

⏰ Full Time

🟠 Senior

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This company has sponsored H1B visas in the past.

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Oscar Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Identify risks and resolve issues, errors, and escalations through investigation • Inform short-, medium-, and long-term technology-enabled processes and solutions • Coordinate projects and processes to ensure key milestones and service levels are met • Strategize, implement, and manage arrangements to lower costs or improve outcomes • Partner with cross-functional teams on action plans and continuous improvement goals • Support data management, stewardship, and analysis for compliant and performant operations • Provide recommendations supporting financial discipline and quality • Identify and implement process improvement initiatives to optimize operational efficiency and achieve performance targets • Comply with applicable laws and regulations • Perform other duties as assigned

🎯 Requirements

• 1+ years of professional experience in payer or provider operations, provider network management, healthcare operations, or a related field • 1+ years of experience using data and metrics to drive improvements • 1+ years of experience in process improvement and workflow design • 1+ years of experience in developing and presenting information and recommendations aimed at Senior Leadership

🏖️ Benefits

• Employee benefits • Unlimited vacation program • Annual performance bonuses • Medical, dental, and vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life and disability insurance • Paid wellness time and reimbursements

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