Family Support Coordinator – Temp

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $18 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Magnificent Differences Consulting, LLC

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Magnificent Differences Consulting, LLC is a B2B HR and business consulting firm specializing in human resources, talent acquisition, and outsourced HR/business solutions for associations and nonprofits. With over 25 years of experience, MDC delivers strategic recruitment, employee relations support, career coaching, and process/technology optimization to help organizations build winning cultures and achieve their strategic goals. The firm also invests a portion of revenue into career services for underrepresented jobseekers and emphasizes measurable outcomes such as high client satisfaction and reduced recruitment timelines.

📋 Description

• Answer incoming telephone calls and respond to time-sensitive communications from hospitals, medical examiners, justices of the peace, and other authorized organizations • Receive and screen referrals using established medical and eligibility criteria • Contact legal next of kin by telephone, explain the opportunity for tissue donation, answer questions, and obtain consent when the family chooses to proceed • Conduct and document detailed medical and personal-history interviews by telephone • Maintain accurate and complete case records and coordinate required follow-up • Protect confidential information and maintain professionalism throughout every interaction

🎯 Requirements

• High school diploma or equivalent • Experience working in a remote, customer-facing environment and discussing confidential and sensitive information by phone • Experience in healthcare, hospice, funeral services, social services, or emergency response is helpful • Strong customer service and interpersonal skills • Clear, compassionate, and professional phone communication • Ability to remain calm and focused during sensitive or emotionally difficult conversations • Strong listening and organizational skills • Consistent attention to detail and accuracy • Ability to ask sensitive questions with care and professionalism • Ability to type and navigate multiple systems while speaking by phone • Ability to follow established procedures and guidelines • Ability to work independently and as part of a team • Dependability and punctuality for scheduled shifts • Private, distraction-free remote workspace

🏖️ Benefits

• Paid training • Possibility of conversion to a regular full-time position based on performance and business needs • Fully remote work • Evening schedule • Six-month temporary assignment

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