Interim Sales Operations Manager

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🏄 California – Remote

🏄 California – Remote

💵 $80k - $100k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 0%

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OSEA Malibu

WebsiteLinkedInAll Job Openings

51 - 200 employees

💄 Beauty

🧘 Wellness

🛒 Retail

Beauty • Wellness • Retail

OSEA Malibu is a skincare company specializing in clean beauty products made from sea-derived ingredients. Founded in California, OSEA emphasizes a holistic approach to skin care with a commitment to sustainability and vegan, cruelty-free products. Their product range includes body care, cleansers, serums, and oils targeting diverse skin concerns such as anti-aging, hydration, and sensitive skin. OSEA offers a personalized skin quiz to help customers build the best routine for their skincare needs and provides flexible subscription options for their products. Operating since 1996, the brand focuses on creating high-quality, environmentally conscious skincare solutions.

📋 Description

• Serve as the primary day-to-day liaison across Wholesale, Operations & Fulfillment, Finance, and Trade/Brand Marketing teams • Manage product lifecycle changes including launches, positioning changes, reformulations, name changes, discontinuations, and price changes • Own timelines, task tracking in Asana, and internal and external communication • Lead commercial setup for new accounts and SKUs across NetSuite, Shopify, and retail partners • Own retailer portals and systems including SPS Commerce, Novi, Syndigo, Provenance, and Intertrade • Set up and update retailer product detail pages and manage the Canto wholesale asset portal • Oversee end-to-end order management, including order accuracy, fulfillment timing, inventory constraints, delivery changes, and Ulta OFR adjustments • Resolve EDI and SPS item errors and maintain retailer cross-references • Create and set up Wholesale GWP SKUs and coordinate sampling and newness sample sendouts • Liaise on retailer sustainability and compliance programs, including WERCs, Novi requests, and SDS/MSDS documentation • Lead special projects such as subscription box programs, corporate gifting, bulk orders, and Wholesale Shopify portal updates • Monitor ratings and reviews across retail partners and share insights with Account Managers and Marketing • Manage recurring Wholesale vendor and tool charges and reconciliation with Finance • Troubleshoot operational issues, lead cross-functional solutions, document SOPs, and leverage AI tools to build scalable workflows • Build relationships with internal and retail partners as a reliable point of contact • Complete knowledge transfer and maintain trackers, SOPs, and open-item logs for a seamless transition

🎯 Requirements

• 3+ years of experience in account management, retail operations, or sales support, preferably within beauty, personal care, or CPG • Ability to ramp quickly and operate independently with minimal training • Direct experience working with major beauty retailers such as Ulta, Nordstrom, and Sephora, including vendor portals, item setup, and compliance requirements • Working knowledge of EDI, preferably SPS Commerce • Working knowledge of ERP, preferably NetSuite • Working knowledge of Shopify B2B • Experience with product content syndication platforms such as Syndigo is a plus • Ability to manage detailed timelines and complex cross-functional workflows with exceptional attention to detail • Strong written and verbal communication skills • Analytical skills, including maintaining revenue and forecast trackers, interpreting sales and inventory performance, and identifying executional opportunities or risks • Strong experience with Excel/Google Sheets, PowerPoint/Google Slides, Google Suite, and Asana • PowerBI preferred • Experience using AI tools to improve workflows, or strong willingness to learn • Highly organized, proactive, resourceful, and solutions-oriented • Comfortable operating in a fast-paced, growth-oriented environment • Must be able to work within a 9a-6p US Pacific-Eastern time zone • Visa sponsorship is not available • Availability to start by early November 2026 for knowledge transfer and commit through June 2027

🏖️ Benefits

• Contract engagement providing leave coverage from approximately November 2026 through May 2027 • Distributed workforce and remote work arrangement • Opportunity to work with a fast-growing beauty brand • Knowledge transfer and structured transition support

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