
1 - 10 employees
Founded 1870
📚 Education
Education
The Ohio State University, Main Campus is a public research university located in Columbus, Ohio. It offers a comprehensive education with a wide array of undergraduate, graduate, and professional programs. The university is engaged in numerous research initiatives and partnerships, providing opportunities for students, faculty, and industry partners to collaborate. Ohio State promotes a vibrant student life with various academic, recreational, and wellness services to support student needs. It also emphasizes community involvement and leadership development, fostering an inclusive environment on its multiple campuses across Ohio.
🔥 3 minutes ago
Where this job comes from
Posted on The Ohio State University, Main Campus's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago
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1 - 10 employees
Founded 1870
📚 Education
Education
The Ohio State University, Main Campus is a public research university located in Columbus, Ohio. It offers a comprehensive education with a wide array of undergraduate, graduate, and professional programs. The university is engaged in numerous research initiatives and partnerships, providing opportunities for students, faculty, and industry partners to collaborate. Ohio State promotes a vibrant student life with various academic, recreational, and wellness services to support student needs. It also emphasizes community involvement and leadership development, fostering an inclusive environment on its multiple campuses across Ohio.
• Process patient demographic and insurance information efficiently and accurately • Provide customer service while supporting the Revenue Cycle • Perform patient billing and collection processing in compliance with departmental policies and procedures • Handle payment posting, cash reconciliation, refund/credit processing, insurance follow-up, call-center customer service, self-pay collections, or claim submission • Ensure collection of net revenue for services rendered • Resolve customer conflicts and escalate issues when appropriate • Identify opportunities for new work
• High School Diploma or GED • 1 year of relevant experience required • Minimum 6 months experience in customer service or a healthcare environment • PC knowledge • Preferred: 6 months or more experience using PCs, websites, and Microsoft Office products, with emphasis in Word & Excel • Demonstrated interpersonal, verbal and written communication skills • Ability to handle difficult customers in stressful situations • Ability to resolve conflicts independently and within a team • Ability to escalate issues to upper management when appropriate • Ability to work independently and collaboratively • Self-motivated, dependable, detail oriented, and highly organized • Final candidates must successfully complete a background check; a drug screen or physical may be required during the post-offer process
• Regular position • 40 scheduled hours • First shift • Equal opportunity employer, including veterans and disability
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