New Patient Coordinator, Behavioral Health

Job not on LinkedIn

🔥 4 minutes ago

🐊 Florida – Remote

infoinfo

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Baptist Health's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

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Logo of Baptist Health

Baptist Health

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Baptist Health is the region’s largest not-for-profit healthcare organization based in South Florida. It operates a system of hospitals, outpatient centers, urgent care facilities and physician practices (including 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient locations, per the provided information) and is organized around nationally recognized centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care. Baptist Health is faith-based, supported by philanthropy, and emphasizes clinical quality, patient safety, workforce development, and community-focused care; it also highlights workplace awards and high rankings in national hospital and specialty evaluations.

📋 Description

• Assist the Behavioral Health Department by accurately registering new patients • Provide business services for patients and the healthcare system • Ensure accurate patient registration • Verify insurance and authorizations • Collect patient charges and payments • Operate a multi-line phone system while maintaining telephone protocols • Assist patients as needed

🎯 Requirements

• 1–2 years Medical Experience • 1–2 years Customer Service Experience • 1–2 years Insurance Experience • High School Diploma • Intermediate level knowledge of insurance • Knowledge of medical records • Experience operating a multi-line telephone system • Excellent customer service skills • Ability to match patient care needs with available services • Good judgment triaging patients with acute needs over the phone

🏖️ Benefits

• Full-time day shift opportunity • 8:00am–5:00pm schedule • Remote work arrangement

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