Implementation Manager

🕒 June 25

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Ottimate

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51 - 200 employees

Ottimate (formerly Plate IQ) is the leading AP automation AI.

📋 Description

• Design project plans according to each client’s unique needs to drive satisfaction, product adoption, and renewal rates after implementation • Secure stakeholder buy-in and drive accountability across teams • Manage cross-functional stakeholders to ensure adherence to project milestones and implementation timelines • Oversee custom and technical deliverables with Solutions Services, Professional Services, Engineering, and Product teams • Partner with Sales, Product, and Engineering to provide a cohesive implementation experience • Resolve implementation issues promptly • Map existing client workflows and re-engineer them into streamlined Ottimate solutions • Eliminate manual bottlenecks and maximize AI-driven automation

🎯 Requirements

• 3-5 years of experience managing complex client deployments and platform implementations, ideally in a B2B SaaS environment • Consultative approach to software implementation and ability to translate business needs into effective technical solutions • Technical knowledge relevant to the industries and solutions being implemented • Strong ownership and proactive approach to identifying and addressing challenges • Excellent communication and interpersonal skills • Ability to build strong client relationships and convey complex information effectively • Strong project management skills covering end-to-end execution, timeline management, and stakeholder communications • Proficiency in project planning, resource allocation, and risk management • Experience managing high-impact projects • Ability to travel up to 10%

🏖️ Benefits

• Salary Range: USD $90,000-100,000 per year • Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family • Employer sponsored 401(k) with company match • Paid Time Off (and the encouragement to use it) • Annual company retreats • Promote from within philosophy • Agency to solve difficult problems creatively • Freedom to explore work that inspires you • Infrastructure to ensure you're constantly challenged and developing • Diverse and inclusive workforce • Safe space for employees to bring their whole selves to work • People-first leadership approach • Growth opportunities