
201 - 500 employees
💼 Consulting
🎯 Recruiter
☁️ SaaS
Consulting • Recruitment • SaaS
Outforce is a global offshore recruitment and outsourcing company, recognized for its innovative approach in connecting businesses with top-tier talent. Based in Australia and with significant operational presence in the Philippines, Outforce provides customized talent solutions to enhance productivity and reduce staffing costs for various industries. Offering transparent pricing and a commitment to client satisfaction, Outforce empowers businesses worldwide to effectively meet their staffing needs.
🔥 0 minutes ago
🇺🇸 United States – Remote
⏰ Full Time
🟠 Senior
🔧 QA Engineer (Quality Assurance)
🦅 H1B Visa Sponsor
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201 - 500 employees
💼 Consulting
🎯 Recruiter
☁️ SaaS
Consulting • Recruitment • SaaS
Outforce is a global offshore recruitment and outsourcing company, recognized for its innovative approach in connecting businesses with top-tier talent. Based in Australia and with significant operational presence in the Philippines, Outforce provides customized talent solutions to enhance productivity and reduce staffing costs for various industries. Offering transparent pricing and a commitment to client satisfaction, Outforce empowers businesses worldwide to effectively meet their staffing needs.
• Own QA and test management for a SaaS software, including test strategy, planning and coverage across releases • Personally use AI tools to generate test cases and test scripts from requirements, user stories and existing product behaviour • Personally execute functional, regression and exploratory test runs using AI-assisted and manual techniques • Triage test failures, distinguish genuine defects from flaky tests or environment issues, and drive remediation with engineering • Critically review AI-generated test cases, scripts and results for accuracy, relevance and coverage • Maintain and evolve the test suite, retiring redundant tests and closing coverage gaps • Define and track quality metrics including coverage, defect rates and escape rates • Report on product quality to engineering leadership • Coordinate UAT planning and execution with Product, Delivery and client stakeholders • Establish and document QA processes, standards and ways of working • Create practical guidelines for using AI tools responsibly in testing • Identify opportunities to expand AI-assisted testing and pilot new tools or techniques • Work with engineering to address root causes of recurring defects • Escalate quality risks threatening a release, with clear evidence and recommended action • Provide customer support from first contact through resolution • Perform adjacent ecommerce and administrative tasks
• 5+ years of experience in QA and test management for software products, including test strategy and planning • Demonstrated hands-on experience using AI tools to generate test cases, test scripts or test data • Practical experience executing and maintaining automated and manual test suites • Experience triaging test failures and working with engineering through to resolution • Strong understanding of testing across the SDLC - functional, regression, exploratory and UAT • Ability to critically evaluate AI-generated output for accuracy and coverage rather than accepting it at face value • Experience defining and reporting on quality metrics • Strong written and verbal communication skills • Experience testing SaaS products • Exposure to telco, BSS/OSS or managed service provider environments • Experience introducing or piloting AI-assisted testing tools or practices within a team • Familiarity with API testing and integration patterns such as event-driven communication • Experience establishing QA practices from scratch or in a growing product team • Very strong command of English • Trustworthy, smart and enthusiastic personality • Ability to proactively solve problems and respond positively to customer enquiries • Good understanding of Shopify helpful but not essential; training provided
• Competitive compensation package aligned with your skills and experience • Night differentials pay to help maximize your earnings • Comprehensive HMO coverage, including a free dependent on Day 1 • Employee referral program with rewarding incentives • 20 days of annual leave, giving you flexibility to manage your time • Engaging team activities and events to keep work enjoyable • Build strong, high-impact connections with key stakeholders across the business • Take part in client engagement initiatives to elevate your professional experience • Career growth opportunities • Flexible work environments • Supportive leadership • Culture built on trust, collaboration, and continuous improvement • Great Place to Work® Certified • HR Asia Best Companies to Work for in Asia 2025 • HR Asia Most Caring Company Award 2025 • HR Asia Diversity, Equity & Inclusion Award 2025
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