Senior Contracts and Legal Operations Manager

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $120k - $135k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Outreach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Artificial Intelligence • Sales • Enterprise

Outreach is a company that provides an AI-powered sales execution platform designed to streamline workflows and enhance the effectiveness of sales representatives. The platform utilizes artificial intelligence to forecast revenue accurately, manage deals, and optimize the entire sales process. Outreach helps sales teams prioritize tasks, identify prospects, and maintain engagement throughout the customer lifecycle, ultimately aiming to boost win rates and reduce churn. With over 6,000 global customers, Outreach focuses on transforming seller workflows to consistently exceed revenue targets.

📋 Description

• Provide independent coverage of Legal’s contracting queues during U.S. West Coast hours • Triage incoming requests, provide practical guidance within scope, identify the appropriate Legal or cross-functional owner, and keep matters moving efficiently • Negotiate commercial agreements including NDAs, MSAs, Order Forms, and similar standardized commercial agreements • Coordinate with attorneys on complex agreements, non-standard positions, material deviations, and matters requiring legal judgment • Support periods of increased volume, particularly at month-end and quarter-end • Apply AI tools to improve intake, triage, issue identification, drafting, and negotiation workflows • Own and continuously improve contracting processes, templates, playbooks, fallback positions, approval paths, and related documentation • Develop self-service documentation and enablement materials for Sales and other stakeholders • Drive adoption and improvement of contracting processes across Sales, Finance, Revenue Operations, and other cross-functional teams • Enforce organizational contracting policies and procedures • Identify and implement appropriate AI uses for process documentation, knowledge management, and business self-service • Serve as Legal’s primary operational partner to the Outreach Business Systems team for CLM, contract repository, reporting, and other legal technology initiatives • Work with Ironclad, Salesforce, Atlassian Jira, Mindtickle, and other tools used by the Legal team • Own and drive multiple concurrent workstreams to completion, managing priorities and dependencies independently • Keep the Senior Director, Legal informed through concise reporting on progress, dependencies, risks, decisions needed, and opportunities to unblock work • Deliver reporting that converts contract-repository data into actionable business insights • Incorporate AI into Legal systems and workflows to produce measurable process improvements • Report directly to the Senior Director, Legal • Collaborate cross-functionally with Sales, Business Systems, Finance, Revenue Operations, Privacy, and other teams

🎯 Requirements

• Seven (7) or more years of relevant commercial contracts or legal operations experience, preferably including meaningful in-house experience in SaaS or enterprise technology • Experience independently negotiating standardized commercial agreements within established templates, playbooks, fallback positions, and escalation frameworks • Strong issue-spotting and escalation judgment • Experience managing high-volume contract intake or legal queues • Strong project management skills across multiple concurrent systems and process initiatives • Ability to connect individual workstreams to broader business goals and measurable outcomes • Experience developing practical, business-facing process documentation and enablement materials • Excellent written and verbal communication, organization, accuracy, perseverance, and professional judgment • Interest or experience using AI in contracting, legal operations, or business workflows • Experience with Ironclad, Salesforce, Atlassian Jira, Mindtickle, or comparable legal technology and business systems, including familiarity with CLM implementation, configuration, or optimization projects • Experience building or improving contract-repository reporting and data analytics for business stakeholders • Background in SaaS commercial contracting, including familiarity with subscription models, data processing agreements, and AI-related contract terms • Relevant paralegal, contracting, project management, privacy, or legal operations training or certification is helpful but not required

🏖️ Benefits

• Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups • Incentive compensation • Bonus • Restricted stock units