Director, Accounts Receivable

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $116k - $185.6k / year

⏰ Full Time

🔴 Lead

💰 Accounts Receivable

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Provide strategic oversight to direct, manage, and improve revenue cycle operations • Improve accounts receivable, cash acceleration, and net revenue • Drive operational excellence and accountability through daily, weekly, monthly, quarterly, and annual KPI analysis • Serve as internal revenue cycle liaison for hospital leadership • Respond to stakeholder needs and support revenue cycle initiatives • Assess facility financial performance, including denials trending and analysis • Supervise, guide, mentor, and develop multiple Managers • Establish policy and process changes to improve the revenue cycle • Develop action plans for metrics not meeting established goals • Facilitate regularly scheduled meetings onsite with regional leaders to report financial performance, opportunities, training, and improvement plans • Implement revenue cycle best practices and oversee billing, claims, and follow-up activities • Analyze facility efficiencies and provide operational improvement feedback • Maintain relationships with Revenue Cycle leaders and supporting organizations • Drive process improvements and standardization across the region • Identify training needs and coordinate deployment with the training team • Manage revenue cycle functions and responsibilities • Support company goals involving quality, operational cost effectiveness, customer satisfaction, and resource utilization • Evaluate partnerships involving outsourcing, collections, underpayment, vendors, and eligibility • Own revenue cycle reporting and continuously monitor revenue cycle processes • Partner with leadership, finance, and vendors to align revenue cycle efforts with organizational needs • Develop work plans, project objectives, and milestones • Lead project teams, assess priorities and deliverables, anticipate roadblocks, and support team morale • Champion professional development through coaching and actionable feedback • Manage and develop team talent • Develop and execute business initiatives and roadmaps, including practice management system implementations, business office consolidations, and technology implementations • Interact with senior management and other functional areas, company divisions, units, and customers • Perform other duties as assigned

🎯 Requirements

• Bachelors or Equivalent Experience • Minimum of 5 years of revenue cycle management experience as a Hospital Business Office Manager or Director • Experience developing and leading teams • C-suite and/or Board presentation experience • Accomplished leader with outstanding teamwork and general management skills • Demonstrated A/R analytical and management skills • Intermediate Excel and PPT • Thorough knowledge of project management • Strong sense of urgency and drive to produce results • Ability to juggle priorities and navigate dynamics and politics within practices, network support, and corporate teams • Track record of positive conflict resolution in complex matrixed environment • Strong written and verbal communication skills • Understanding of billing systems platforms; EPIC, Cerner, and Medhost preferred • Knowledge of Method I and Method II billing requirements • Analytical skills to identify opportunities to improve revenue cycle performance, process, and workflow • Ability to communicate verbally and in writing • Ability to sit for extended periods of time • Ability to move moderately heavy objects • 10–20% travel depending on client need

🏖️ Benefits

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage • HSA with employer contributions • Flexible spending accounts for health care and dependent care accounts • Wellness platform with premium incentives • Employee assistance support • Additional voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance • Robust and flexible paid time off offerings • Company paid holidays • 401(k) plan with discretionary employer match opportunities • Professional development opportunities • Company issued equipment

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