Director, Accounts Receivable

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $116k - $185.6k / year

⏰ Full Time

🔴 Lead

💰 Accounts Receivable

👻 Ghost score 0%

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Provide strategic and operational leadership for hospital accounts receivable performance across assigned clients and facilities • Direct billing, claim edits, insurance follow-up, denials and appeals, underpayments, credit balances, payer escalations, and vendor-supported activities • Establish performance targets and operating routines for cash collections, A/R days, aging, denial rate, avoidable write-offs, productivity, quality, and recovery opportunities • Monitor results and intervene when performance is off plan • Own recurring revenue cycle reporting and use account-level and trend analysis to identify root causes and prioritize corrective actions • Lead initiatives to accelerate cash, resolve aged and complex receivables, reduce preventable denials, recover underpayments, and address reimbursement barriers • Serve as the primary accounts receivable partner to hospital executives and operational leaders • Communicate performance, risks, opportunities, commitments, and decisions through executive reporting and operating reviews • Partner with cross-functional revenue cycle, clinical, finance, technology, compliance, and managed care stakeholders • Lead and develop managers and teams through expectations, prioritization, coaching, feedback, succession planning, and accountability • Design, implement, and sustain standardized workflows, controls, escalation paths, and best practices • Support patient accounting system implementations, business office transitions or consolidations, automation, and reporting enhancements • Evaluate and manage collection, eligibility, underpayment, and outsourcing vendors • Ensure compliance with laws, regulations, payer requirements, contracts, client policies, internal controls, and Ovation Healthcare standards • Perform other duties and lead additional initiatives as assigned

🎯 Requirements

• Bachelor’s degree in business, healthcare administration, finance, accounting, or a related field, or an equivalent combination of education and relevant experience • Minimum of seven years of progressive hospital revenue cycle experience, including at least three years leading accounts receivable, billing, follow-up, denials, or related business office functions • Demonstrated experience leading managers and teams, managing client or facility relationships, and presenting financial and operational performance to senior executives • Advanced knowledge of hospital revenue cycle operations, payer reimbursement, claim adjudication, denials and appeals, underpayments, credit balances, contractual adjustments, and third-party collections • Ability to improve accounts receivable performance through data analysis, disciplined operating routines, root-cause correction, and accountable action plans • Strong financial and analytical capability, including interpretation of A/R aging, cash trends, payer behavior, denial patterns, productivity, quality, and recovery opportunity data • Proficiency with Microsoft Excel and PowerPoint • Experience with hospital patient accounting and electronic health record platforms • Knowledge of Rural Health Clinic reimbursement methodologies, Medicare and Medicaid billing requirements, provider-based and independent clinic billing practices and regulatory compliance • Ability to lead remote and geographically dispersed teams, manage competing priorities, resolve conflict, and deliver results in a client-service and matrixed environment • Strong written, verbal, facilitation, and presentation skills • Sound judgment, integrity, discretion, and willingness to engage directly in complex operational issues • Approximately 10%–20% travel may be required • Experience in a multi-facility, outsourced revenue cycle, consulting, or shared-services environment is preferred • Epic, Oracle Health/Cerner, and MEDHOST experience is preferred • Knowledge of Critical Access Hospital reimbursement and Method I and Method II billing requirements is preferred • Professional certification such as CRCR, CHFP, or HFMA-related certification is preferred

🏖️ Benefits

• Comprehensive health and wellness benefits such as medical, dental, vision, life insurance, short and long-term disability coverage • HSA with employer contributions • Flexible spending accounts for health care and dependent care accounts • Wellness platform with premium incentives • Employee assistance support • Voluntary supplemental plans including accident, critical illness, hospital indemnity, and child disability insurance • Robust and flexible paid time off offerings • Company paid holidays • 401(k) plan with discretionary employer match opportunities • Professional development opportunities • Company issued equipment

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