Director, Business Relationships – IT BRM

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Develop and maintain trusted partnerships with business leaders and stakeholders • Lead a team of Business Relationship Managers • Facilitate communication and collaboration between IT and business teams • Align IT strategies with business objectives • Drive IT demand management by prioritizing initiatives, managing project pipelines, and optimizing resource allocation • Monitor and report on the performance and value of IT services • Advocate for business needs within IT and ensure solutions meet requirements and deliver measurable benefits • Collaborate with portfolio and project managers on project delivery and benefits realization • Identify opportunities for process improvements, innovation, and digital transformation • Manage stakeholder expectations and resolve IT service delivery conflicts or issues • Support change management efforts and adoption of IT solutions • Stay informed on industry trends, emerging technologies, and Business Relationship Management best practices

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field • Proven leadership experience managing teams focused on stakeholder engagement and service delivery • Strong understanding of IT service management frameworks, such as ITIL • Knowledge of project management principles • Excellent interpersonal, communication, and negotiation skills • Ability to translate business needs into IT requirements and vice versa • Experience with portfolio management, demand management, and strategic planning • Reliable high-speed internet connection for remote work • Stable Wi-Fi with sufficient bandwidth for video conferencing, cloud-based tools, and other online work activities • HIPAA-compliant work environment with a secure workspace • No use of public Wi-Fi unless connected through a secure company-provided VPN • Compliance with applicable HIPAA privacy and security regulations

🏖️ Benefits

• Remote work arrangement • Reliable high-speed internet and stable Wi-Fi requirements for remote work • HIPAA-compliant work environment requirements • Opportunity to collaborate with highly skilled subject matter specialists and operations executives • Collegial atmosphere of professionalism and teamwork