Director, Enterprise Success

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Ren

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1987

🤲 Charity

🤝 Non-profit

💳 Fintech

Charity • Non-profit • Fintech

Ren is America’s premier provider of philanthropic technology and managed services, supporting over $150 billion in charitable assets and distributing over $50 billion to charities. The company offers various giving vehicles, including donor-advised funds, charitable trusts, and annuities, allowing clients to effectively achieve their charitable goals. Ren also provides resources and insights for advisors and donors to navigate charitable giving strategies.

📋 Description

• Lead the growth strategy for a defined portfolio of enterprise client accounts • Define growth goals covering philanthropic gift volume, product module adoption, and financial advisor penetration • Build, test, refine, and execute account-specific growth plans tied to measurable outcomes • Apply quantitative growth models and validate assumptions through data and customer feedback loops • Prioritize growth initiatives based on opportunity size, strategic fit, resources, and risk/return trade-offs • Cultivate relationships with business unit leads, regional leadership, operations, technology, and philanthropy teams • Track key stakeholders, influencers, champions, and decision-makers • Advise client stakeholders on organizational goals and philanthropic strategy • Contribute to business cases for incremental investment in giving-related integrations • Map user journeys and identify deeper integration opportunities in financial advisor workflows • Partner with product and operations teams to develop client-shaped workflow solutions • Engage client operations and technology teams in designing and implementing integrations • Translate client feedback into actionable product roadmap input • Coordinate with marketing, field/relationship teams, analytics, product, and operations • Build account-level reporting and dashboards covering account health, growth trajectory, and risks • Support go-to-client readiness across the account ecosystem

🎯 Requirements

• Bachelor's degree in business management, sales, or another related field • 5–8 years of experience in enterprise growth, strategic account management, or management consulting • Exposure to financial institutions, fintech, or financial services preferred • Understanding of how operations and product capabilities translate into growth and client-side adoption • Demonstrated contribution to growth outcomes and performance improvements in complex accounts • Working knowledge of product, operations, and commercial outcomes • Ability to connect client needs to internal capabilities • Analytical ability to model growth opportunities, assess resource trade-offs, and contribute to business cases • Strong presence with client and internal stakeholders • Comfortable presenting to senior audiences • Ability to contribute through influence across cross-functional teams • Ability to create structure in moderately ambiguous situations and move from strategy to execution • Ability to navigate compliance and operational constraints typical of fintech environments