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Manager, Lease Administration

🔥 2 hours ago

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Logo of Colliers

Colliers

10,000+ employees

Founded 1994

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Colliers is a global leader in real estate services and investment management. The company provides a comprehensive range of services to commercial real estate clients, such as transaction services, property management, and valuation. Colliers' expertise spans across various sectors including office, industrial, retail, residential, and hospitality properties. Their mission is to maximize the potential of property and accelerate the success of their clients and people. With a strong commitment to sustainability and innovation, Colliers offers bespoke solutions tailored to meet the unique needs of their clients worldwide.

📋 Description

• Manage Lease Administration resources, including direct-report HR functions, client implementations, and client and vendor relationships • Establish and produce schedules, reports, communication plans, and process flows for the assigned Lease Administration team • Perform lease administration services for assigned accounts • Manage people and build teams; oversee hiring and employment practices • Act as managing lease analyst on large accounts and lead Lease Analysts supporting multiple small and medium-sized accounts • Communicate with clients, brokers, account managers, and landlords • Perform database quality control and identify errors and inconsistencies • Create, edit, and run reports in Lease Administration databases • Mentor and train Lease Analysts • Interpret complex commercial lease language • Oversee lease abstraction, translation, and quality control processes • Assist with account transitions and setup • Maintain account processes, procedures, and playbooks • Abstract or input rental obligations and other important lease information • Track and communicate lease expirations, option exercise dates, and other critical information • Reconcile outstanding account balances and resolve disputes with landlords and clients • Serve as the main contact for clients and internal stakeholders on lease administration matters • Conduct client meetings and reviews presenting portfolio updates, metrics, and performance reports • Develop and maintain client governance programs • Manage client escalations and resolve issues • Identify account risks, develop mitigation strategies, and project-manage solutions • Ensure global teams deliver services according to client processes and contracts • Participate in new-business pitches and client presentations • Assign database management tasks to global team members • Establish weekly calls and internal communication cadence with global account team members • Oversee lease abstraction/input and provide final quality control • Use Colliers360, dashboards, WorkTrac, and related systems • Review recovery clauses, establish recovery pools, calculate tenant recovery expenses, and review caps, base years, and exclusions • Prepare monthly rental payment schedules • Monitor, review, and approve Rent, CAM, Operating Expense, Tax, and Insurance payments to landlords • Review leases for payment-charge accuracy • Validate Consumer Price Index adjustments • Maintain file systems and database data integrity • Maintain team allocations and workload assignments

🎯 Requirements

• Bachelor's degree in business, accounting, real estate, or a similar field preferred • At least 7 years of relevant experience in commercial real estate lease administration and/or accounting and property management • Experience in landlord or tenant sectors • Intermediate to expert experience with multiple commercial real estate database applications, such as CoStar, Yardi, Apex, ProLease, or Virtual Lease • Documented success working on multi-line global accounts with 1,000+ leases and global account management structures • Intermediate proficiency with Microsoft Office tools, including Word, PowerPoint, Excel, and OneNote • Thorough knowledge of FASB/IFRS accounting rules and general accounting principles preferred • Successful track record working independently, preferably remotely • Strong time management skills • Ability to manage people and tasks effectively • Applicants must be currently authorized to work in the United States on a full-time basis • Employer will not sponsor applicants for work visas • General understanding of AI technology and openness to adapting to technological evolution

🏖️ Benefits

• Employer-subsidized medical benefits including RX, dental, and vision • Employer-paid basic life/AD&D insurance • Short-term and long-term disability insurance • 401(k) plan with employer match • 10 days of sick leave • Minimum of 15 vacation days annually • Unlimited time off eligibility for certain senior-level roles • 10 paid holidays • Two personal flex days annually • 12 weeks of paid parental leave for birth parents after 90 days of employment • 4 weeks of paid parental leave for non-birth parents, including adoptive/foster parents, after 90 days of employment • Annual bonus based on company and individual performance • Remote work arrangement

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