Senior Program Manager, Site Build-Out, Customer Solutions

🔥 30 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $165k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Owens & Minor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1882

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 Post-IPO Debt on 2022-03

Logistics • Consulting • Healthcare

Owens & Minor is a global healthcare solutions company that provides essential products and services to support care from the hospital to the home. The company specializes in healthcare logistics, inventory management, supply chain solutions, and infection prevention. It offers logistics solutions to reduce costs and eliminate complexities for both acute and non-acute healthcare settings. Owens & Minor is also involved in consulting, helping improve healthcare supply chains and partnerships. The company is dedicated to empowering healthcare providers and serving patients, manufacturers, and communities with its range of products and services.

📋 Description

• Own end-to-end delivery of multi-site capital programs from business case through commissioning and handoff to site operations • Lead new-site stand-ups, retrofits, and expansions across the distribution center network • Set plans, sequence work, and hold vendors and internal teams accountable to dates • Manage program CapEx and cost-reduction targets; track spend and flag variances • Lead commissioning of conveyors, sortation, robotics, and other automation equipment • Define acceptance criteria and sign off on readiness • Resolve design, integration, and schedule conflicts with engineering, operations, IT, and vendors • Write standard work for sites after go-live • Serve as point of contact for hospitals regarding delivery, storeroom organization, and inventory management issues • Identify root causes with distribution center operations managers and fix processes • Visit hospitals to review storeroom organization, inventory practices, and shipment readiness • Guide hospital supply chain staff and communicate changes affecting them • Feed hospital insights into distribution center and program design • Maintain records of customer issues, resolutions, and program milestones • Build dashboards and reports showing trends and repeat problems • Report status, blockers, options, and requests to senior leadership • Travel approximately 50% to active sites and hospitals, including manufacturing and logistics environments

🎯 Requirements

• 8+ years in program management, engineering, or operations • At least 3 years running capital programs • Proven delivery of multi-site deployments on schedule and on budget • Direct experience commissioning material handling or automation systems • Operations management experience in a high-volume warehouse or distribution center • Track record managing programs of $[X]M or more in CapEx • Strong analytical and root cause skills • Ability to build business cases and track the numbers • Skill with data and workflow tools • Ability to build dashboards • Strong communication skills with hospital staff and distribution center operations leaders • Bachelor's degree in engineering, supply chain, business, or a related field; equivalent experience considered • Experience in healthcare materials management or distribution preferred

🏖️ Benefits

• Comprehensive healthcare plan including medical, dental, and vision plans starting on day one for full-time teammates • Educational assistance for eligible teammates enrolled in an approved, accredited collegiate program • Employer-paid life insurance and disability coverage • Voluntary supplemental life, hospitalization, critical illness, and other insurance programs • Adoption assistance • Fertility benefits through the medical plan • Parental leave • Health Savings Account (HSA) • 401(k) • Holidays, vacation days, personal days, sick days, short-term leave, and additional types of leave • Teammate Assistance Program (TAP) • Calm Health • Cancer Resources Services • Discount programs • Annual incentive bonus of up to 10%