Field Service Engineer I

🕒 June 25

🏄 California, Massachusetts – Remote

🏄 California – Remote 🍂 Massachusetts – Remote

💵 $52 - $60 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Oxford Instruments plc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🏥 Healthcare

💼 Consulting

Manufacturing • Healthcare • Consulting

Oxford Instruments plc is a company that pushes the boundaries of technology, developing innovative solutions that enable customers to achieve breakthroughs in various fields. They focus on creating advanced manufacturing techniques and pioneering new imaging technologies, providing exceptional products that enhance digital connectivity and support the development of next-generation medicines and healthcare technology. Their commitment to addressing the greatest challenges of the 21st century underscores their role as a leader in scientific and industrial advancements.

📋 Description

• Install and commission advanced plasma etch and deposition systems, ensuring customer specifications, cleanroom standards, and process readiness • Execute scheduled and emergency preventive and corrective maintenance • Diagnose root causes and validate repairs against vacuum tolerances, leak-up rates, and process benchmarks • Build customer relationships through responsive communication and hands-on technical training • Provide advanced troubleshooting for hardware and software issues using specialized diagnostic tools • Provide remote support to minimize downtime and maximize uptime • Calibrate critical components including AMUs, RF Generators, APCs, and MFCs • Implement upgrades including turbo pumps, PLCs, and breakers to improve system reliability and throughput • Collaborate across teams and escalate issues when needed • Maintain detailed documentation to support continuous improvement • Travel extensively to customer sites for installations and service needs

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field, or equivalent hands-on semiconductor equipment service experience • 3–5 years of field service experience in the semiconductor industry, focused on plasma etch and deposition systems • Familiarity with cleanroom operations and safety protocols • Hands-on experience with turbo pumps, cryo pumps, and roughing pumps • Skilled in troubleshooting 208V electrical systems and 24V control subsystems • Experience with RF power components and pneumatically driven systems • Proficiency with vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters, and megohm meters • Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams • Strong understanding of RF theory and inductively coupled plasma systems • Familiarity with RIE, PECVD, ICP, and ALD semiconductor processes • Valid driver’s license, safe driving record, and passport • Ability to travel independently and extensively during weekdays, Monday through Friday • Physical agility and comfort working in confined or awkward spaces • Ability to lift and handle equipment weighing up to 50 lbs independently • Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components preferred • Knowledge of APC and MFC calibration and optimization preferred • Strong manual dexterity • Proactive problem-solving and continuous-learning mindset • Effective communication and listening skills • Ability to adapt to evolving technologies and customer needs • Ability to work independently or as part of a team • Applicants must be authorized to work for any employer in the United States; visa sponsorship is unavailable

🏖️ Benefits

• Full-time, benefited position • Remote work arrangement • Opportunities to innovate, support growth, and improve productivity • Career development opportunities • Inclusive environment and culture where difference is valued • Employee recognition for contributions • Support to reach full potential • Training and development opportunities