Principal Technical Product Manager, AI Growth Systems

🕒 Yesterday

🇺🇸 United States – Remote

💵 $200k - $225k / year

⏰ Full Time

🔴 Lead

⚒️ Technical Product Manager (TPM)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pacaso

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏠 Real Estate

💸 Finance

🏨 Hospitality

Real Estate • Finance • Hospitality

Pacaso is a company that specializes in offering luxury vacation home co-ownership. It enables high-net-worth families to own shares of premium vacation homes in more than 40 markets worldwide. Pacaso manages the complexities of buying, financing, and maintaining these properties, providing a hassle-free ownership experience. With a focus on sophisticated interior design and amenities, Pacaso ensures that each home is meticulously curated for comfort and enjoyment. Through SmartStay™ technology and a network of homes, Pacaso offers flexible scheduling and the ability for owners to swap stays globally. The company also supports effortless resale options for its homes, which have historically appreciated in value.

📋 Description

• Own the system-level design connecting new leads, dormant leads, stalled buyers, and eventually owners • Define system components, interactions, decisions, agent behavior, and prompts • Own the customer intelligence layer across channels, including signals, shared memory, context, scoring, eligibility, frequency caps, and next-best-action logic • Design agents and workflows, including handoffs to Sales, prompts, tools, and orchestration • Establish evaluation frameworks, guardrails, observability, cost and latency budgets, and kill switches • Define the path to autonomy and evidence required to remove human involvement • Own the roadmap and priorities across the site, email, messaging, CRM, and Sales handoffs • Partner with Engineering on technical design, implementation, and build-versus-buy decisions • Create hands-on AI-tooling prototypes, UI designs, and agent prompts • Measure funnel velocity, qualified actions, and closed-sales lift • Collaborate with Product, Engineering, Design, Data, Sales, Marketing, and leadership • Ship weekly and demonstrate working software

🎯 Requirements

• Principal-level technical product management experience • Designed and shipped an autonomous or agentic system end to end with minimal human intervention • Owned a measurable growth, conversion, lifecycle, or re-engagement outcome • Designed decisioning and intelligence layers, including signals, identity, scoring, context, eligibility, caps, or next-best-action logic • Built working prototypes with AI tooling and taken at least one to production with engineers • Owned system-level design for a product integrated with or built on by multiple teams • Hands-on expertise in prompting, tool use, and AI orchestration • Ability to read data models and evaluate integration designs, latency, cost, and failure modes • Experience with evaluation frameworks, guardrails, observability, cost and latency budgets, and kill switches • Ability to partner credibly with senior engineers, Sales, Marketing, Data, Design, and leadership • Nice to have: experience with long-consideration, high-value purchases such as real estate, luxury, or financial services • Nice to have: experience putting AI into a human sales team's workflow, including CRM integration • Nice to have: earlier career as a software engineer, data architect, or solutions architect

🏖️ Benefits

• Competitive base salary and meaningful equity • Discretionary time off • Premium medical, dental, and vision coverage for you and your family • Sponsored memberships to One Medical, Peloton, and WellHub • 401(k) • Paid parental leave for primary and secondary caregivers • Home office stipend • Monthly internet and cell phone reimbursement • Quarterly team gatherings • Ongoing learning and development investment

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