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Manager, Inpatient and Post Acute Services

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πŸ•’ July 14

🌲 North Carolina – Remote

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πŸ’΅ $91.6k - $160.3k / year

⏰ Full Time

🟠 Senior

πŸ”΄ Lead

πŸ‘” Manager

πŸ‘» Ghost score 51%

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Logo of PACIFICSOURCE

PACIFICSOURCE

1001 - 5000 employees

Founded 1933

Not-for-profit health plans

πŸ“‹ Description

β€’ Oversee daily utilization management operations for inpatient services, including clinical review, authorization, and concurrent review β€’ Ensure timely level-of-care determinations align with clinical guidelines and regulatory requirements β€’ Collaborate with hospital case managers, providers, and interdisciplinary teams on safe, cost-effective discharge plans β€’ Monitor and analyze inpatient length of stay, readmissions, KPIs, and turnaround times β€’ Oversee utilization review for skilled nursing facilities, home health, long-term acute care, and other post-acute settings β€’ Establish transitions of care with post-acute providers to reduce preventable readmissions β€’ Apply evidence-based protocols for medical necessity and cost-effectiveness in post-acute care β€’ Lead DSNP utilization management and integrate Medicare and Medicaid requirements β€’ Coordinate with care teams regarding DSNP enrollees and social determinants of health β€’ Ensure compliance with state and federal regulations, contractual obligations, authorizations, and appeals β€’ Develop and update utilization management policies and procedures β€’ Prepare for and manage internal and external UM and DSNP audits β€’ Support the UM Director with program development and department initiatives β€’ Directly supervise inpatient, post-acute, and DSNP review staff β€’ Recruit, train, mentor, evaluate, and develop UM personnel β€’ Develop and monitor the annual department budget β€’ Lead process improvement using Lean methodologies, visual boards, and daily huddles β€’ Participate in Manager/Supervisor meetings and strategic internal and external committees β€’ Develop metrics and present monthly/quarterly dashboards and reports to senior leadership β€’ Serve as backup to the Director of Utilization Management β€’ Perform other duties as assigned

🎯 Requirements

β€’ Minimum of seven (7) years of clinical experience β€’ Minimum of 3 years of direct health plan experience in case management, utilization management, or disease management β€’ Prior supervisory or management experience β€’ Registered Nurse or Licensed Clinical Social Worker with current appropriate state licenses β€’ Certified Case Manager Certification accredited by CCMC preferred β€’ Thorough knowledge of medical procedures, diagnoses, care modalities, procedure codes, ICD-9 and ICD-10, and CPT codes β€’ Knowledge of health insurance and State of Oregon mandated benefits β€’ Knowledge of managed care products and third-party liability (TPL) β€’ Ability to develop, review, and evaluate utilization and case management reports β€’ Ability to read and comprehend written and spoken English β€’ Ability to communicate clearly and effectively β€’ Ability to stoop and bend, sit and/or stand for extended periods, perform repetitive typing, sorting, and filing, and lift and carry files and business materials β€’ Must meet department and company performance and attendance expectations β€’ Must follow PacificSource privacy policy and HIPAA laws and regulations

πŸ–οΈ Benefits

β€’ Equal opportunity employment β€’ Continuing education events β€’ Professional development β€’ Ergonomically configured equipment β€’ Approximately 10% travel

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