π July 14
π² North Carolina β Remote
π΅ $91.6k - $160.3k / year
β° Full Time
π Senior
π΄ Lead
π Manager
π» Ghost score 51%
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β’ Oversee daily utilization management operations for inpatient services, including clinical review, authorization, and concurrent review β’ Ensure timely level-of-care determinations align with clinical guidelines and regulatory requirements β’ Collaborate with hospital case managers, providers, and interdisciplinary teams on safe, cost-effective discharge plans β’ Monitor and analyze inpatient length of stay, readmissions, KPIs, and turnaround times β’ Oversee utilization review for skilled nursing facilities, home health, long-term acute care, and other post-acute settings β’ Establish transitions of care with post-acute providers to reduce preventable readmissions β’ Apply evidence-based protocols for medical necessity and cost-effectiveness in post-acute care β’ Lead DSNP utilization management and integrate Medicare and Medicaid requirements β’ Coordinate with care teams regarding DSNP enrollees and social determinants of health β’ Ensure compliance with state and federal regulations, contractual obligations, authorizations, and appeals β’ Develop and update utilization management policies and procedures β’ Prepare for and manage internal and external UM and DSNP audits β’ Support the UM Director with program development and department initiatives β’ Directly supervise inpatient, post-acute, and DSNP review staff β’ Recruit, train, mentor, evaluate, and develop UM personnel β’ Develop and monitor the annual department budget β’ Lead process improvement using Lean methodologies, visual boards, and daily huddles β’ Participate in Manager/Supervisor meetings and strategic internal and external committees β’ Develop metrics and present monthly/quarterly dashboards and reports to senior leadership β’ Serve as backup to the Director of Utilization Management β’ Perform other duties as assigned
β’ Minimum of seven (7) years of clinical experience β’ Minimum of 3 years of direct health plan experience in case management, utilization management, or disease management β’ Prior supervisory or management experience β’ Registered Nurse or Licensed Clinical Social Worker with current appropriate state licenses β’ Certified Case Manager Certification accredited by CCMC preferred β’ Thorough knowledge of medical procedures, diagnoses, care modalities, procedure codes, ICD-9 and ICD-10, and CPT codes β’ Knowledge of health insurance and State of Oregon mandated benefits β’ Knowledge of managed care products and third-party liability (TPL) β’ Ability to develop, review, and evaluate utilization and case management reports β’ Ability to read and comprehend written and spoken English β’ Ability to communicate clearly and effectively β’ Ability to stoop and bend, sit and/or stand for extended periods, perform repetitive typing, sorting, and filing, and lift and carry files and business materials β’ Must meet department and company performance and attendance expectations β’ Must follow PacificSource privacy policy and HIPAA laws and regulations
β’ Equal opportunity employment β’ Continuing education events β’ Professional development β’ Ergonomically configured equipment β’ Approximately 10% travel
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