Business Systems Analyst

Job not on LinkedIn

🔥 17 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $56.8k - $96.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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PacificSource Health Plans

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

PacificSource Health Plans is a healthcare provider that offers a range of health insurance solutions, including plans for individuals, families, and employers. Their offerings include Medicare and Medicaid plans, dental coverage, and administrative services for small and large groups. Committed to member care, PacificSource emphasizes customer service and provides various resources for health management, including mental health support and wellness programs.

📋 Description

• Serve as the primary business systems liaison for enterprise document management, print, and fulfillment operations, vendor integrations, and workflow technologies • Partner with Information Technology, vendors, and business stakeholders to enhance system functionality, optimize business processes, and improve operational efficiency • Gather, analyze, and document business and system requirements • Facilitate system enhancements and process improvements • Support vendor integrations and ongoing system connectivity • Configure and maintain document management and workflow solutions • Develop and execute system testing activities, including user acceptance testing • Troubleshoot and resolve production issues with internal and external partners • Support software implementation projects and system upgrades • Maintain system documentation, procedures, and configuration records • Manage release activities, including validation and deployment support • Collaborate with Information Technology and business partners on technical initiatives and strategic projects • Assist with project planning, implementation, and post-implementation activities • Develop user guides, reference materials, and training documentation • Participate in operational excellence and continuous improvement initiatives • Conduct system audits and support compliance activities • Meet department and company performance and attendance expectations • Follow PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information • Perform other duties as assigned

🎯 Requirements

• Minimum of 2 years of experience in business systems analysis, application support, healthcare technology, operational systems, or related field required • Experience supporting business applications, system integrations, and operational workflows required • High school diploma or equivalent required • Bachelor’s degree in business, Information Systems, Healthcare Administration, Computer Science, or a related field preferred • Knowledge of business analysis principles and methodologies • Knowledge of systems integration concepts and technologies • Knowledge of healthcare applications and business processes • Knowledge of document management and workflow systems • Microsoft Office Suite applications • Ability to read and comprehend both written and spoken English • Ability to communicate clearly and effectively • Ability to stoop and bend, sit and/or stand for extended periods, perform repetitive typing/sorting/filing motions, and light lifting and carrying • Travel required approximately 10% of the time