Bilingual Care Coordinator

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $20 - $21 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 34 days.

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Pager Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members, and teams through integrated technology, AI, and concierge services. Their solutions provide secure access and support proactive, personalized care across the healthcare journey, improving engagement and satisfaction for users.

📋 Description

• Provide non-clinical support to patients and members through messaging, phone, and video • Support care coordination through scheduling, follow-up outreach, resource connection, and resolving non-clinical barriers • Partner with nurses, providers, and operational teams on inbound and outbound workflow needs • Recognize and escalate clinical concerns, symptom-related questions, urgent issues, and other matters requiring licensed staff • Troubleshoot real-time technology, access, and service issues • Support new workflows, operational initiatives, and other non-clinical duties as business needs evolve

🎯 Requirements

• 2+ years of experience in a customer-facing, patient-facing, or healthcare support role • Strong verbal and written communication skills • Ability to type 45+ words per minute • Strong technical proficiency and ability to quickly learn and navigate new systems and tools • Comfortable using multiple technology platforms and systems simultaneously • Ability to work in a fast-paced, changing environment • Strong organizational skills and attention to detail • Ability to recognize when an issue requires escalation • Strong critical thinking skills • Ability to receive and apply feedback constructively • Bilingual fluency in English and Spanish, both written and verbal • Ability to work at least 2 weekend shifts per month and some holidays • Ability to complete a 4-week paid training period, Monday–Friday, 9:00 AM–5:00 PM • Preferred: experience in healthcare support across inpatient, outpatient, virtual, or contact center environments • Preferred: training or experience as a Nursing Assistant, Medical Assistant, or similar healthcare support role • Preferred: familiarity with medical terminology and the inpatient/outpatient healthcare ecosystem

🏖️ Benefits

• 4-week paid training period (full-time) • Remote-first work environment • Opportunity to shape your job, stretch your skills, and drive the company’s future • Mission-driven, tight-knit team environment

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