
201 - 500 employees
🏥 Healthcare
👥 B2C
Healthcare • B2C
Pain Specialists of America is a multi-site medical practice specializing in interventional pain management, operating clinics in Central Texas. The practice offers comprehensive, minimally invasive treatments and personalized, multidisciplinary pain-management plans for chronic and acute conditions — including back and spine, neck, head/facial, shoulder, wrist, abdominal/pelvic, nerve and post-surgical pain, limb pain, and vertebral compression fractures. PSA emphasizes patient access (new patient appointments, self-scheduling, patient portal, AI phone assistant), physician referrals and partnerships, patient education and therapy partnerships, and aims to be a single-source pain management provider focused on improving patients’ quality of life.
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201 - 500 employees
🏥 Healthcare
👥 B2C
Healthcare • B2C
Pain Specialists of America is a multi-site medical practice specializing in interventional pain management, operating clinics in Central Texas. The practice offers comprehensive, minimally invasive treatments and personalized, multidisciplinary pain-management plans for chronic and acute conditions — including back and spine, neck, head/facial, shoulder, wrist, abdominal/pelvic, nerve and post-surgical pain, limb pain, and vertebral compression fractures. PSA emphasizes patient access (new patient appointments, self-scheduling, patient portal, AI phone assistant), physician referrals and partnerships, patient education and therapy partnerships, and aims to be a single-source pain management provider focused on improving patients’ quality of life.
• Manage a payor portfolio, including patient statements • Process all requested information from patients • Take appropriate action to secure outstanding patient payments • Follow up on outstanding patient balances • Monitor patient statements • Contact patients to establish payment arrangements • Review accounts for external collections • Adhere to the collection process • Answer billing calls • Assist patients with account inquiries and provide resolution • Serve as a resource for front desk personnel • Assist with questions related to patient billing and collections • Maintain technical standards to meet continuous quality improvement, financial, and delivery requirements • Plan and accomplish goals in coordination with the Specialist’s manager
• High School diploma • Minimum of four years’ work experience in a medical business office setting • Minimum of one-year work experience in medical billing • Proficient in MS Word, Excel, PowerPoint and Outlook • Must be organized and detail-oriented • Must possess excellent written and verbal communication skills • Must be able to multitask in a fast-paced environment and meet deadlines • Must possess good problem-solving skills • Knowledge of medical billing terminology and concepts related to billing • Coding certification preferred
• Medical, Dental, Vision Insurance • 401k with 4% match • Paid Time Off • Short & Long-Term Disability • HSA with $720 annual match • FSA + Dependent Care FSA • Life Insurance (company paid + voluntary options) • 9.5 Paid Holidays for the Year 2026 • Employee Assistance Programs • Voluntary Hospital, Critical Illness & Accident Coverage
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