Operations Support Associate, PST Hours, Remote Data Entry

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Data Entry

🚫👨‍🎓 No degree required

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Logo of Pair Team

Pair Team

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Pair Team is dedicated to connecting underserved communities with high-quality care. They connect vulnerable patients to local care teams, ensuring access to physical, mental, and social services. Through partnerships with local community organizations, they provide whole-person care, coordination of care, and resources. Their community network includes registered nurses, behavioral health clinicians, and various healthcare providers, aimed at improving outcomes and wellbeing for community members. Focus is given on building trust and providing a holistic approach to patient care, reducing emergency room visits, and engaging previously unengaged patients with primary care providers.

📋 Description

• Own key operational support initiatives that directly impact patient care delivery and health plan compliance • Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy • Process and monitor care management program authorizations, reauthorizations, and disenrollments • Proactively track approvals and status updates via fax, email, or SFTP and communicate timely updates to the care team • Maintain daily management of fax and voicemail queues • Support process improvement projects related to enrollment, documentation, and compliance auditing • Collaborate cross-functionally with Care Operations and Compliance teams to ensure data integrity and timely submission of authorizations • Contribute to ad hoc projects that enhance workflow efficiency and ensure accurate reimbursement for services rendered

🎯 Requirements

• 1+ years of healthcare operations or administrative experience in a fast-paced environment • Proficiency in Google Sheets or Microsoft Excel is required • Strong data entry accuracy and time management skills, with a commitment to maintaining 100% accuracy in all submissions • Excellent attention to detail and ability to manage multiple high-volume workflows simultaneously • Comfort navigating Google Suite, Slack, and data management tools such as Looker or comparable systems • Ability to adapt quickly as priorities shift across different projects and health plans • Excellent written and verbal communication skills and a collaborative working style • Reliable, HIPAA-compliant workspace with a stable internet connection • Dedication to supporting underserved populations and improving access to high-quality care • Must be eligible for employment verification through E-Verify • Must pass a pre-employment background check

🏖️ Benefits

• Comprehensive health, vision & dental insurance • Flexible vacation policy – take the time you need to recharge • 401k • Work entirely from the comfort of your own home • Monthly $100 work from home expense stipend • We provide the equipment needed for the role • Opportunity for rapid career progression with plenty of room for personal growth!

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