Resource Consultant

Job not on LinkedIn

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⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Palco, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

🏥 Healthcare

Finance • Fintech • Healthcare

Palco, Inc. is a pioneer in the financial services sector, recognized as the first company in the United States to offer fiscal/employer agent (F/EA) services for self-directed programs. With a commitment to transparency and integrity, Palco empowers individuals to take control of their own care while setting industry best practices. As a leader in this field, the company plays a critical role in facilitating self-directed care solutions for its clients.

📋 Description

• Guide, mentor, teach, and support individuals, the elderly, and individuals with disabilities who self-direct Personal Options services through West Virginia waiver programs • Meet with participants in their homes at least every six months • Demonstrate expertise in Personal Options services, applicable West Virginia waiver programs, and Palco policies • Educate and mentor participants and/or designated representatives on program rights, responsibilities, and risks • Monitor and evaluate participants' ability to participate in the program • Assist with developing and implementing initial and updated service/spending plans • Monitor service/spending plan utilization • Report and respond to complaints and grievances regarding FMS and Resource Consulting services • Act as a mandatory reporter for suspected abuse, neglect, exploitation, and other required incidents • Use a person-centered approach in participant interactions • Document participant visits on a company-issued laptop • Log events and run reports electronically • Perform daily administrative tasks, including scheduling or confirming visits and responding to company emails and calls • Follow Palco operational procedures • Participate in shadowing new resource consultants and periodic training • Distribute new information to assigned participants in a timely manner • Handle company equipment and data according to company policies and HIPAA privacy practices

🎯 Requirements

• A minimum of three years of experience working with the public is required • Experience as a patient navigator, community connector, community health worker, lay health advisor, health educator, or case manager preferred • High School Diploma or equivalent required • Must possess professional verbal and written communication skills • Must be able to electronically document visits • Must possess proficient skills with Microsoft Office, Microsoft Outlook, and Internet • Must possess good problem-solving skills • Must be willing to travel within a geographically established region to meet participants in their homes • Must be willing to work with people of all ages and disabilities • Must have a valid driver's license and dependable mode of transportation • Must have and maintain active prepaid or contract cell phone plan for continual communication • Must be able to pass a criminal background check and maltreatment check • Travel is required

🏖️ Benefits

• Generous Paid time off • Annual bonus potential • Retirement Savings • Career Growth Opportunities • Paid Training • Great Work Environment • Employer shared Health Insurance cost • Employer paid Disability Insurance • Employer paid Life and AD&D Insurance • Vision Insurance • Cancer Insurance • Voluntary Life Insurance • Paid Time Off • Remote work environment • Paid holidays • Work/life balance • Internal and external learning opportunities