Resource Consultant

Job not on LinkedIn

🕒 September 2

⚔️ Virginia, West Virginia – Remote

⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Palco, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

🏥 Healthcare

Finance • Fintech • Healthcare

Palco, Inc. is a pioneer in the financial services sector, recognized as the first company in the United States to offer fiscal/employer agent (F/EA) services for self-directed programs. With a commitment to transparency and integrity, Palco empowers individuals to take control of their own care while setting industry best practices. As a leader in this field, the company plays a critical role in facilitating self-directed care solutions for its clients.

📋 Description

• Guide, mentor, teach, and support individuals, elderly participants, and individuals with disabilities using Personal Options services • Meet with participants in their homes at least every six months • Demonstrate expertise in Personal Options services, applicable West Virginia waiver programs, and Palco policies • Educate participants and designated representatives on program rights, responsibilities, and risks • Monitor and evaluate participants’ ability to participate in the program • Assist with developing and updating service/spending plans • Monitor service/spending plan utilization • Report and respond to complaints, grievances, and required incidents • Act as a mandatory reporter for suspected abuse, neglect, and exploitation • Document participant visits and interactions on a company-issued laptop • Log events and run reports electronically • Perform daily administrative tasks, including scheduling visits and responding to company communications • Follow Palco operational procedures • Support new Resource Consultant shadowing and attend required training • Distribute new information to assigned participants

🎯 Requirements

• A minimum of three years of experience working with the public is required • High School Diploma or equivalent required • Experience as a patient navigator, community connector, community health worker, lay health advisor, health educator, or case manager preferred • Professional verbal and written communication skills • Ability to electronically document visits • Proficient skills with Microsoft Office, Microsoft Outlook, and Internet • Good problem-solving skills • Willingness to travel within a geographically established region to meet participants in their homes • Willingness to work with people of all ages and disabilities • Valid driver’s license and dependable mode of transportation • Active prepaid or contract cell phone plan for continual communication • Ability to pass a criminal background check and maltreatment check

🏖️ Benefits

• Generous Paid time off • Annual bonus potential • Retirement savings support • Career growth opportunities • Paid training • Internal and external learning opportunities • Employer shared health insurance cost • Employer paid disability insurance • Employer paid life and AD&D insurance • Vision insurance • Cancer insurance • Voluntary life insurance • Remote work environment • Paid holidays • Work/life balance