Senior Provider Relations Representative – IRF RCD

Job not on LinkedIn

🕒 September 9

🏈 Alabama, Tennessee – Remote

🏈 Alabama – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Palmetto GBA

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1965

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Palmetto GBA is one of the nation's largest providers of high-volume Medicare claims and transaction processing, contact center operations, and technical services for federal healthcare programs and commercial customers. The company serves as a Medicare Administrative Contractor (MAC) and supports enrollment, claims adjudication, provider and beneficiary services, specialized programs (e. g. , DMEPOS, Home Health & Hospice, Railroad Medicare), pricing and coding analysis, and third-party administrator functions. Headquartered in Columbia, South Carolina, Palmetto GBA operates across multiple Medicare jurisdictions and is part of the Celerian Group.

📋 Description

• Provide education and training for network providers, staff, suppliers, physicians, beneficiaries, and referral agents • Develop, prepare, review, and update provider education materials, including web-based training, computer-based training, ACT calls, outreach presentations and proposals, listserv articles, highlights, calendars of events, job aids, resource tools, and web page content • Conduct and facilitate meetings, workshops, training classes, and teleconferences • Develop relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, referral agents, and state/local medical and professional associations • Respond to educational needs • Liaise between internal divisions, stakeholder groups, and appropriate state/federal agencies to ensure training needs are met • Respond to and resolve problems identified through meetings, workshops, correspondence, and related activities • Perform administrative functions supporting education and training • Produce reports for management and provide feedback on activities • Contribute to and complete special projects as assigned • Travel as needed, including outside assigned areas of Alabama, Georgia, or Tennessee

🎯 Requirements

• Bachelor's Degree required • Degree equivalency: 4 years job-related work experience or Associate's and 2 years job-related work experience • 4 years of experience in customer service, claims processing, communications, education/training, provider relations, healthcare or combination • Demonstrated skills related to training materials development • Demonstrated skills related to classroom presentations to large groups • Working knowledge/understanding of government healthcare programs and HIPAA policies and procedures • Demonstrated proficiency in word processing, spreadsheet, and database software • Good judgment skills • Demonstrated proficiency in spelling, punctuation, and grammar • Demonstrated verbal and written communication skills • Analytical and critical thinking skills • Basic business math proficiency • Ability to persuade, negotiate, or influence others • Ability to handle confidential or sensitive information with discretion • Ability to identify learning objectives • Strong course design skills, including use of media and other instructional methods • Ability to evaluate progress in addition to actual delivery of training sessions • Microsoft Office proficiency • Must reside in Alabama, Georgia, or Tennessee • Must be able to travel up to 3–5 days a week, including possible weekday and weekend overnight travel • Position is not eligible for sponsorship now or in the future • Preferred: IRF (Inpatient Rehabilitation Facility) education consultant experience

🏖️ Benefits

• Subsidized health plans, dental and vision coverage • 401k retirement savings plan with company match • Life Insurance • Paid Time Off (PTO) • On-site cafeterias and fitness centers in major locations • Education Assistance • Service Recognition • National discounts to movies, theaters, zoos, theme parks and more • Diverse and inclusive workplace with opportunities to develop skills, advance careers and contribute to company growth