Sales Engineer

🕒 February 16

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

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Pandrol

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1902

🏭 Manufacturing

🚗 Transport

🤝 B2B

Manufacturing • Transport • B2B

Pandrol is an engineering and manufacturing company that designs, produces and supports rail infrastructure systems and equipment. It defines industry standards in rail fastening systems and aluminothermic welding and supplies rail welding equipment, track electrification, fastening installation equipment, track measurement and safety systems, and sustainable resilient track solutions. Pandrol provides end-to-end services including on-track services, after-sales, training and rail engineering consultancy, serving mainline, urban/transit, ports & industrial, heavy haul and high-speed markets worldwide, with over 1,700 employees across 40 locations.

📋 Description

• Collaborate with and support the Pandrol Americas’ sales team maximize the sales potential of Pandrol’s Track Mounted Equipment product line. • Present and promote Pandrol products and services in a technical and engineering bias to the relevant bodies and people with our customer and potential customer portfolio. • Promote and portray Pandrol’s expertise and excellence with existing and potential customers to improve their awareness of Pandrol’s development, design, and quality commitment. • Establish excellent customer relationships and provide a high standard of service to customers (both internal and external) in accordance with company policy. • Grow and retain existing accounts by presenting new solutions and services to clients. • Support technical assessment and documentation of customer requirements. • Evaluate compatibility of existing products against customer requirement. • Compile quotation proposals for Head of Business Development approval and Sales Team administration. • Work with technical staff and other internal colleagues to meet customer’s needs. • Represent product and business through attendance of exhibitions in the USA and Canada. • Provide technical support before and after product sales. • Carry out contract/order review in accordance with documented company procedures. • Administer opportunities in Customer Relationship Management (CRM) system. • Follow opportunities to closure, maximizing conversion rate. • Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. • Ensure opportunities and leads in CRM system are kept up to date with probability of conversion, value and forecast conversion date to support production planning. • Arrange and participate in internal and external client debriefs. • Support the application for larger quotation through the SCAA process. • Support annual and biannual sales budget setting process using market intelligence gathered through customer contacts.

🎯 Requirements

• Technical experience within the rail industry • Railway signaling and/or track experience advantageous. • Educated to degree level in Engineering, preferably mechanical or civil engineering or equivalent qualification i.e., Recognized Professional Body. • Confidently able to represent and present Pandrol (Vortok) Ltd’s product range to existing and prospective customers. • Fluent English speaker and advantageous to have other language skills but not essential. • Mechanical aptitude for demonstrating products in railway track environment. • Ability to establish, build and maintain strong customer relationships. • Excellent verbal and written communication skills with the ability to effectively chair meetings and interpret, create, and present technical and commercial documents. • Ability to read, interpret and analyze engineering documentation including drawings, models, standards, and procurement specification. • Ability to build positive working relationships with all relevant stakeholders. • Competency in MS Office suite. Emphasis in Word, Excel, Outlook, and PowerPoint. CAD competence an advantage • Full drivers’ license. • Knowledge of manufacturing environment (fabricated, cast and composite parts) desirable.

🏖️ Benefits

• Flexibility: Required to offer flexibility to conduct conference calls to suit range of global time zones, including Europe and New Zealand.