RCM Supervisor II

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🔥 0 minutes ago

🌾 Nebraska – Remote

🌾 Nebraska – Remote

💵 $55k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Paradigm Oral Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🏥 Healthcare

📚 Education

💰 Debt Financing - Paradigm Oral Surgery on 2021-07

Healthcare • Education

Paradigm Oral Health is a healthcare organization that partners with elite oral surgeons and practices to deliver advanced oral and maxillofacial surgical care. The company emphasizes a patient-first ethos and supports surgeon-led practices through clinical technology, innovation and research, surgeon education (Paradigm Academy and Surgical Education Center), clinical research, and professional development events. Paradigm positions itself as a next-generation oral health leader focused on improving patient outcomes, strengthening referring relationships, and helping practices achieve strategic goals.

📋 Description

• Supervise office-based end-to-end site-specific revenue cycle team(s) • Interview, hire, onboard, and train new hires or transferred team members • Provide ongoing training and development on billing, coding, compliance, payer requirements, and best practices • Conduct bi-weekly huddles to review scorecards and metrics, adjust workflows, and implement strategic initiatives • Address team communication gaps and improve accountability and performance • Perform quarterly reviews for direct reports and provide performance feedback • Prepare and present reports on site-specific RCM KPIs to the RCM Manager or Director • Monitor collection rate, days in AR, AR over 90 days, and RCM ticketing performance • Audit team performance weekly for timely, accurate, and compliant processing • Develop and enforce procedures for outstanding claims and overdue account payments • Ensure staffing aligns with volume-based staffing models and role alignment • Review month-over-month trends and contribute to departmental goals and strategic initiatives • Evaluate RCM processes, propose improvements, and streamline workflows • Report compliance concerns and assist with resolution alongside the compliance department • Serve as the first point of contact for site leadership regarding account or patient questions

🎯 Requirements

• Prior experience in dental office workflows and revenue cycle functions, including scheduling, registration, insurance verification, fee schedules, claim submission, charging/coding, insurance AR follow-up, and payment posting • Knowledge of reimbursement and compliance processes and procedures with all payers • Experience with practice management software, insurance portals, clearinghouses, insurance guidelines, and banking reconciliation software • Intermediate PC skills and strong Excel skills • Strong computer literacy • Excellent math and problem-solving skills • Data entry and 10-key by touch • Strong interpersonal and organizational skills • Ability to work within a team setting and as an individual contributor • Excellent oral and written communication skills • Ability to meet deadlines and adhere to Compliance and Revenue Cycle standard operating procedures • Organized work habits, accuracy, attention to detail, and strong analytical skills • Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred • Ability to comply with organization, state, and federal employment regulations and practices • Previous experience in team and personnel management preferred