Treasury Management Trainer

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🐎 Kentucky, North Carolina, +2 more states – Remote

🐎 Kentucky – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌴 South Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Park National Bank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1908

🏦 Banking

💸 Finance

Banking • Finance

<Park National Bank> is a family of community banking teams that provides retail and commercial banking products and services to individuals, businesses, and communities. The bank offers checking and savings accounts, credit cards, consumer and mortgage loans, business and commercial lending (including SBA, agricultural, equipment and aircraft financing), wealth management, retirement and trust services, and digital banking tools. Park emphasizes personalized, community-focused service, local leadership, and community involvement while also providing online and mobile banking, cash management, and merchant services.

📋 Description

• Design and develop training programs for Treasury Management products, services, systems, and processes, including curriculum, job aids, and supporting materials • Deliver engaging training sessions through instructor-led, virtual, and self-paced formats to support onboarding and ongoing associate development • Assess training needs by partnering with TM leadership, sales and relationship, support and operations, and product teams to identify knowledge gaps and performance improvement opportunities • Evaluate training effectiveness using feedback, assessments, and performance metrics, making enhancements to continuously improve learning outcomes • Maintain and update training content to reflect changes in products, systems, regulatory requirements, and business processes • Support new product launches and system implementations by developing and delivering targeted training programs and resources • Serve as a subject matter resource on Treasury Management products and processes, providing guidance and support to associates as needed • Promote knowledge retention and application through reinforcement strategies such as follow-up sessions, coaching, and reference materials • Collaborate with cross-functional teams, including Product, Operations, Compliance, and Risk, to ensure training content is accurate, relevant, and aligned with business objectives • Leverage learning technologies and tools to enhance delivery, track participation, and measure training effectiveness • Ensure training aligns with regulatory and compliance standards, reinforcing risk awareness and adherence to internal policies • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks • Deliver a consistent, high level of service within our Serving More standards

🎯 Requirements

• 4-6 Years Experience in banking, learning & development, or education • At a minimum employees must obtain a High School Diploma or equivalent. A Bachelor’s Degree in education, communication, business-related field, or equivalent relevant work experience is preferred. • Preferred License/Certification Certification in Instructional Design or Curriculum development, preferred. • Interpersonal/Customer Service Skills • Written and Verbal Communication • Ability to understand and follow directions • Adaptable to change • Basic Computer Skills • Leadership/Management Skills

🏖️ Benefits

• Sponsorship not available • Ability to build collaborative relationships