
201 - 500 employees
💰 Series B on 2024-04
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
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201 - 500 employees
💰 Series B on 2024-04
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
• Own value engineering across the full sales lifecycle, from early-stage value framing through late-stage deal support and post-live value validation • Build CFO-grade ROI models quantifying impact across cost reduction, productivity gains, revenue uplift, and customer experience improvements • Lead executive value discovery sessions and workshops, translating qualitative business priorities into quantified financial outcomes • Partner with Account Executives on strategic deals, shaping value narratives for prioritization, pricing, competitive positioning, and expansion • Enable value-led selling by developing standardized frameworks, benchmarks, and repeatable tooling (including Parloa Value Studio) • Translate complex financial analysis into clear, compelling executive narratives that resonate with CFOs, CIOs, and business leaders • Drive post-sale value realization by validating outcomes and supporting expansion through proven impact • Capture and operationalize field learnings into scalable GTM playbooks, value frameworks, and industry-specific benchmarks
• 5+ years of experience in value consulting, value engineering, or commercial advisory roles within enterprise B2B SaaS or software environments • Proven track record of building and owning ROI models and business cases that influenced $1M+ enterprise deals involving finance and procurement stakeholders • Strong financial modeling expertise (e.g., NPV, IRR, TCO, payback, multi-year scenarios) • Thrive in complex, ambiguous environments with incomplete data, tight timelines, and multi-stakeholder decision processes • Executive presence and can translate complex analysis into clear, persuasive business narratives • Highly autonomous, with a strong ownership mindset, while collaborating effectively across Sales, Solutions Engineering, and GTM teams • Hands-on and pragmatic, comfortable building models from first principles rather than relying on templated approaches.
• Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.
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