Software Engineer, GTM

🕒 April 16

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Parloa

WebsiteLinkedInAll Job Openings

201 - 500 employees

💰 Series B on 2024-04

Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.

📋 Description

• As the Software Engineer, GTM at Parloa, you will reimagine how our Go-To-Market organization operates by building the systems, tools, and workflows that power it. • This is not a role focused on configuring SaaS tools or maintaining existing systems. You will design and build custom solutions from the ground up that directly improve how GTM operates across the full lifecycle. • You will work closely with Engineering, Product, and GTM leadership to identify high-impact problems and turn them into working systems. • You will build across our stack, which includes TypeScript, Node.js, Python, React, NoSQL databases, and modern AI tooling, to create internal tools, integrations, and automated workflows. • You will partner directly with our Lead Engineer for Special Projects to solve problems and ship quickly. • You will use AI as a core part of your development process, moving rapidly from idea to prototype to production.

🎯 Requirements

• Experience building and maintaining high-quality software systems or applications, with the ability to work across the stack and take solutions from prototype to production • Deep experience with AI-native development workflows, including regular use of tools such as Claude, Cursor, or Codex • Strong proficiency in TypeScript or JavaScript and Python • Experience building and integrating systems using APIs, MCP, CLI tools, webhooks, and OAuth • Ability to operate effectively in ambiguous environments, defining problems as well as solving them without detailed specifications • Strong communication skills with the ability to work closely with non-technical stakeholders and translate technical solutions into business value • Ability to move quickly while maintaining high standards for reliability, scalability, and code quality • Strong understanding of version control and CI/CD practices, including Git workflows, branching strategies, and automated testing and deployment pipelines such as GitHub Actions.

🏖️ Benefits

• Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.