Account Manager

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Serve as a trusted advisor to strategic retail customers • Help customers unlock value from the PAR Retail platform and achieve business outcomes • Serve as the primary point of contact and owner for assigned customer relationships • Partner with Product, Engineering, Customer Success, Delivery, and Operations teams • Champion customer goals internally and align partner teams • Deliver data-driven insights and recommendations supporting customer objectives • Translate platform capabilities into practical solutions for business challenges • Identify opportunities to strengthen customer engagement programs and enhance performance • Facilitate recurring customer meetings, strategic planning sessions, and quarterly business reviews • Coordinate internal and external stakeholder communication for successful execution • Monitor progress against customer initiatives and strategic priorities • Surface customer feedback, market insights, and emerging needs to influence product enhancements • Act as the voice of the customer while balancing business objectives and platform capabilities • Develop expertise in the PAR Retail platform and customer engagement ecosystem • Educate customers on best practices and innovative platform uses • Leverage AI-powered tools to uncover customer insights, enhance analysis, streamline reporting, and deliver recommendations

🎯 Requirements

• Bachelor's degree or equivalent professional experience • 3–5 years of experience in account management or customer success • Key account management or customer success experience is highly desired; <12 clients with high ownership and high-touch impact • Experience within technology, software, SaaS, or related industries is a plus, but by no means a prerequisite • Interest in customer engagement, customer experience, loyalty, or digital program strategy • Ability to build trust quickly and develop authentic, long-lasting customer relationships • Ability to communicate with confidence and clarity across diverse audiences and stakeholder groups • Ability to collaborate effectively across Product, Engineering, Delivery, Customer Success, and Operations teams • Ability to balance attention to detail with driving progress and prioritizing competing demands • Ability to proactively identify risks, obstacles, and opportunities • Curiosity, resourcefulness, and a solutions-oriented mindset • Ability to facilitate discussions, deliver presentations, and influence decision-making • Ability to thrive in a remote-first environment with a high degree of accountability • Comfortable traveling up to 25% as business needs require • Legally authorized to work in the U.S.

🏖️ Benefits

• $10K commission opportunity • Remote work arrangement • Equal employment opportunities • Reasonable accommodations for individuals with disabilities