Senior Release Manager

🕒 August 20

🇨🇦 Canada – Remote

💵 CA$100k - CA$119k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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PAR Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

PAR Technology is a company that provides a comprehensive suite of technology solutions aimed at the restaurant and hospitality industries. Their offerings include point of sale (POS) systems, digital ordering platforms, payment services, and customer loyalty solutions. PAR Technology aims to streamline restaurant operations through cloud-based technologies that improve speed of service, reduce wait times, and enhance the overall guest experience. They cater to various settings such as quick service, fast-casual, cinemas, casinos, theme parks, hospitality establishments, and convenience stores. By integrating various processes from front of house to back of house, PAR Technology supports a unified commerce experience for enterprises and businesses aspiring for growth.

📋 Description

• Orchestrate the end-to-end software release lifecycle for enterprise restaurant and retail systems • Own release-level prioritization, milestones, deliverables, and success criteria • Act as the primary point of contact for production deployments, patching, release issues, escalations, and contingency planning • Coordinate engineering, DevOps, Product, QA, and Customer Success teams to deliver features on committed release dates and meet business and quality targets • Identify and manage internal and external dependencies, risks, and logistics throughout the release process • Build strong, trusted relationships with stakeholders and drive alignment through conflict resolution and effective communication • Plan, coordinate, and maintain the release calendar across development and testing environments • Monitor pre-release gates and coordinate Go/No-Go discussions for quality, security, and compliance • Identify, pilot, and scale AI and automation tooling to streamline deployments, reduce manual coordination, and accelerate release cadence • Track and report measurable impacts of process improvements

🎯 Requirements

• 5+ years of experience in release management, program management, or project management within a cross-functional multi-team software development environment • Deep understanding and experience with SDLC and Agile and Scrum frameworks • Proficiency with Jira (Administrator level), Confluence, Monday.com, and similar deployment, reporting, and dashboarding tools • Experience configuring and maintaining delivery and release tooling • Demonstrated experience leveraging AI and intelligent tooling for documentation, communication, risk/anomaly detection, status reporting, and workflow automation • Superior organizational skills with a strong focus on quality and execution rigor • Strong program management capabilities, including release plans, RAID logs, and dependency maps • Experience managing scope, timeline, and resourcing tradeoffs • Strong collaboration, relationship-building, communication, listening, facilitation, negotiation, conflict management, leadership, influence, ownership, independence, and adaptability skills • Experience creating executive-ready presentations and presenting to senior leaders • Passion for working with technical teams and environments • Experience supporting large-scale software releases or platform transformations • Strong analytical and problem-solving capabilities • Ability to translate ambiguity into structured plans and execution paths • Comfort facilitating executive-level and cross-functional meetings

🏖️ Benefits

• Bonus eligibility • Equal employment opportunity protections • Reasonable accommodations for individuals with disabilities