
11 - 50 employees
☁️ SaaS
🔐 Security
🏢 Enterprise
SaaS • Security • Enterprise
Patch My PC is a company that provides software solutions for automated patch management and application updates. Their tools integrate with Microsoft solutions like ConfigMgr and Intune to automate the deployment and management of third-party applications across enterprise environments. With features such as custom pre- and post-install scripts, application lifecycle management, and detailed reporting and analytics, Patch My PC helps IT professionals, MSPs, and security teams enhance their patching processes, saving time and ensuring system security. The company offers products that are user-friendly and support thousands of applications, easing the management of software updates and enhancing endpoint security. Patch My PC stands out with its responsive support team and comprehensive integration capabilities.
🔥 13 hours ago
🏈 Alabama, Alaska, +39 more states – Remote
💵 $105k - $130k / year
⏰ Full Time
🟠 Senior
🧐 Business Analyst
👻 Ghost score 2%
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11 - 50 employees
☁️ SaaS
🔐 Security
🏢 Enterprise
SaaS • Security • Enterprise
Patch My PC is a company that provides software solutions for automated patch management and application updates. Their tools integrate with Microsoft solutions like ConfigMgr and Intune to automate the deployment and management of third-party applications across enterprise environments. With features such as custom pre- and post-install scripts, application lifecycle management, and detailed reporting and analytics, Patch My PC helps IT professionals, MSPs, and security teams enhance their patching processes, saving time and ensuring system security. The company offers products that are user-friendly and support thousands of applications, easing the management of software updates and enhancing endpoint security. Patch My PC stands out with its responsive support team and comprehensive integration capabilities.
• Drive the design, optimization, and scalability of business systems and operational processes • Translate strategic objectives into scalable solutions across Salesforce, HubSpot, and the broader technology ecosystem • Partner with the Salesforce Administrator on declarative platform changes • Partner with engineering and QA on custom development and Salesforce-HubSpot integration work • Work with stakeholders to understand business objectives, operational challenges, and system needs • Facilitate discovery sessions, workshops, and process reviews • Gather, document, and validate business requirements • Translate requirements into user stories, functional specifications, process maps, and acceptance criteria • Analyze existing processes and recommend scalable improvements • Design solution architectures, future-state process flows, object models, data structures, automation approaches, and integration requirements • Assess impacts of changes on processes, integrations, data, reporting, and user experience • Coordinate initiatives through planning, prioritization, stakeholder alignment, release validation, and change management • Support project planning, risk identification, dependency management, user acceptance testing, and release validation • Define business metrics and reporting requirements with data teams • Own data quality and integrity requirements for system changes • Establish documentation standards and participate in solution governance • Identify opportunities to improve operational maturity, efficiency, automation, and AI-enabled GTM performance • Partner with Revenue Operations, Sales, Customer Success, Marketing, Finance, Product, and Engineering teams • Report to the Director of Revenue Operations
• 10+ years of experience as a Business Systems Analyst, Business Analyst, Solutions Analyst, or similar role • Experience designing and implementing solutions across Salesforce and HubSpot, including building and maintaining integrations between the two • Strong business process analysis and process design expertise • Experience working within a shared delivery model, partnering with a dedicated platform administrator and/or engineering team rather than owning end-to-end build • Experience gathering and documenting complex business requirements • Experience writing user stories, acceptance criteria, and functional specifications • Strong understanding of system integrations, data management, and process automation • Ability to communicate effectively with executives, business users, and technical teams • Strong analytical and problem-solving skills • Ability to navigate ambiguity and independently drive outcomes
• 401k match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10% • Medical, dental, and vision coverage; Patch My PC covers 99% of premiums for both team members and dependents • FSA/HSA • Fertility benefits • Parental leave • Paid-time off (PTO) • Volunteer leave • Charitable donation matching • Tuition reimbursement • Gym membership reimbursement • Internet stipend • Pet insurance
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