PBS Radiology Business Experts
51 - 200 employees
Founded 1996
🤝 B2B
☁️ SaaS
B2B • SaaS
PBS Radiology Business Experts is a specialized practice management and revenue cycle management firm that serves radiology practices exclusively. They provide end-to-end billing and RCM services, practice consulting and strategic planning, interim and fractional leadership, administrative support (accounting/HR), payor contracting assistance, MIPS/quality reporting, business intelligence, and software solutions including implementation, optimization, and staff training to maximize reimbursement and profitability for radiology groups.
Customer Service Representative
Job not on LinkedIn
🔥 1 hour ago
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PBS Radiology Business Experts
51 - 200 employees
Founded 1996
🤝 B2B
☁️ SaaS
B2B • SaaS
PBS Radiology Business Experts is a specialized practice management and revenue cycle management firm that serves radiology practices exclusively. They provide end-to-end billing and RCM services, practice consulting and strategic planning, interim and fractional leadership, administrative support (accounting/HR), payor contracting assistance, MIPS/quality reporting, business intelligence, and software solutions including implementation, optimization, and staff training to maximize reimbursement and profitability for radiology groups.
📋 Description
• Provides effective, courteous customer service by forming a working relationship with internal and external customers through communication via email, mail or telephone. • Answers patient phone calls, resolving issues in one phone call. • Opens ARR inquiries as needed and returns phone calls once ARR is answered to resolve issues in one phone call. • Reports collection agency payments right away. • Generates correspondence to resolve customer disputes. • Documents every phone call. • Accepts and performs other work as assigned by Customer Service Lead, Customer Service Supervisor, Regional Business Manager or Executive Team. • Required to work scheduled call center hours as scheduled by the CSR Supervisor.
🎯 Requirements
• Experience in the medical billing field. • Computer operating systems experience in Windows 7 or Windows 10. • Computer software programs in Microsoft Office Suite • Ability to type and use a 10-key accurately.
🏖️ Benefits
• Health insurance • Flexible work arrangements
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