Experienced Critical Power Field Technician – UPS Field Engineer

🕒 July 8

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Pearce Services

1001 - 5000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Pearce Services is a national provider of mission-critical infrastructure engineering, operations, and maintenance solutions. The company designs, commissions, constructs, and maintains telecom networks (wireless, wireline, and fiber), renewable energy assets (commercial and utility-scale solar, wind, energy storage), EV charging networks, and data center/critical facility systems. Backed by CBRE and a large nationwide field workforce, Pearce delivers preventive and predictive maintenance, remote monitoring, rapid-response repairs, HVAC and electrical services, and turnkey uninterrupted power solutions to keep assets online and optimized.

📋 Description

• Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment. • Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices. • Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure. • Respond to emergency service calls and restore customer systems to operational status while maintaining the highest safety and quality standards. • Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services. • Complete service reports, maintenance documentation, and customer communications accurately and professionally. • Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery. • Mentor junior technicians and support field training efforts by sharing troubleshooting techniques, safety practices, and technical knowledge. • Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements. • Support additional field service activities as business and customer needs evolve.

🎯 Requirements

• Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure. • Experience supporting equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred. • Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies. • Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation. • Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools. • Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures. • Strong customer-facing communication skills with the ability to explain technical findings, recommendations, and corrective actions to both technical and non-technical stakeholders. • Proven commitment to safety, quality workmanship, and professional accountability. • Valid driver's license and willingness to travel within the assigned service territory, including occasional overnight travel as required.

🏖️ Benefits

• health and life insurance • 401k with employer match • paid time off • tuition reimbursement • professional development courses

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